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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
577 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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577 Reviews of Peterson Chrysler Jeep Dodge

May 07, 2024

Friendly courteous staff and will go to great lengths to get you into a car..great with reminders to keep your car in great shape.always nice work and will get you in and out in a timely manner if you keep More

by PATTYORTIZ557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
May 07, 2024 -

Peterson Chrysler Jeep Dodge responded

Patty, we're so glad to know you've had a positive experience with our team at Peterson Chrysler Jeep Dodge Ram. We always aim for efficiency and top-notch service! Thanks for your kind words!

May 07, 2024 -

PATTYORTIZ557 responded

Thank you for providing great service👍

May 07, 2024

Matt Davis went out of his way to put me in a great low mileage 2023 4 x 4 Limited. Also enjoyed meeting Freedie Fox. Told me whatever I needed to call him. More

by TIGERCAT50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Davis
May 08, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that Matt and Freddie were able to assist you in finding the perfect vehicle at Peterson Chrysler Jeep Dodge Ram. We appreciate your positive feedback, enjoy your new Jeep 4x4 Limited!

May 05, 2024

Efficient and friendly. Janera revels does an outstanding.job keeping customers updated. The whole team works well together. More

by Dolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera revels
May 06, 2024 -

Peterson Chrysler Jeep Dodge responded

Dolly, we're delighted to know that Janera and the team at Peterson Chrysler Jeep Dodge Ram provided you with efficient and friendly service. Thanks for your kind words!

May 05, 2024

Everytime I get an oil change, I have to pay $200 or more for something the shop says I need! More

by GINGERC344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
May 08, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for stopping by to share your feedback with our team at Peterson Chrysler Jeep Dodge Ram. If you'd like to discuss these concerns in greater detail, we invite you to reach out directly so we can ensure they are properly addressed.

May 04, 2024

My repair was quickly done and the cost was lower than expected. Your staff is excellent and provides great customer service. More

by bookworm966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
May 06, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that your repair was done swiftly and at a lower cost than anticipated! Our team here at Peterson Chrysler Jeep Dodge Ram always aims for excellent customer service. Thanks for the feedback!

May 02, 2024

Don’t keep with appointments if you drop off your car at 830 tell them you’ll be back around lunchtime they won’t do your car but let yours sit while they do people who wait but you had a 830 appointment ne More

by bigdogts1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
May 06, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to read about your experience with our appointment scheduling. We strive for efficiency and timeliness, so it's disappointing that we didn't meet those expectations during your visit. I'd like the opportunity to discuss this further and see how we can improve in the future. Please reach out at your earliest convenience so we can make this right. Thank you, Tony Blackmon - General Manager - (910) 812-1851

May 02, 2024

From the beginning until purchase, the staff at Peterson was there to help. It's refreshing to visit a car dealership and not have a pushy salesman. They took the time to listen to me and acted like partn More

by edward.j.dennis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marciniak, Mike Pittman, Tony Blackmon
May 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Edward, we're glad to know our team at Peterson Chrysler Jeep Dodge Ram was able to provide a helpful and pressure-free experience. We always aim for satisfaction! Thanks for your review.

May 01, 2024

The service department was excellent as usual. My tech, I don't recall his name, but he was an older gentleman with light hair. He was awesome. He got me in and out in a timely fashion and explain More

by LLMONTGOMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
May 01, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that our service department at Peterson Chrysler Jeep Dodge Ram lived up to your expectations! It's great that you had a positive experience with our tech and found his advice helpful. We look forward to seeing you again soon!

May 01, 2024

Outrageous prices on service especially and oil change. $700 dollars is an outrageous price for oil change More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service man
May 06, 2024 -

Peterson Chrysler Jeep Dodge responded

Gail, I understand your concerns about the cost of our services. We strive to provide competitive pricing and we're sorry if this wasn't reflected during your visit. If you'd like to discuss this further or have any other questions, please don't hesitate to reach out directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

May 01, 2024

Brought my truck in for them to replace fuel pump they replaced fuel pump within 3 hours More

by cedric.liles33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 02, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted we could effectively replace your fuel pump in a timely manner, Cedric! Thank you for choosing Peterson Chrysler Jeep Dodge Ram. Safe travels!

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