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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
577 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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577 Reviews of Peterson Chrysler Jeep Dodge

June 11, 2024

Had a recall on Jeep 2023 renegade seat buckle had it replaced in one day and questions about my Jeep warranty coverage were answered, very satisfied. More

by Meka01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sellers
Report | Print
Jun 12, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to hear that our team at Peterson Chrysler Jeep Dodge Ram could address your recall and answer all your warranty questions in a timely manner. Thanks for sharing your satisfaction with us!

June 11, 2024

A a a a a aa a a a a a a a a a More

by pinkskaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Jun 12, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for leaving Peterson Chrysler Jeep Dodge Ram a five-star review!

June 09, 2024

Everyone worked to help out I had a good visit I will recommend to my friends More

by KEVIN.53442003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Jun 10, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for reviewing Peterson Chrysler Jeep Dodge Ram! It was so kind of you to share your experience.

June 08, 2024

It was fast, Zanera is best at service , she always take care of customer sweetly More

by jatinp2021@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Jun 10, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for reviewing Peterson Chrysler Jeep Dodge Ram!

Jun 10, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for reviewing Peterson Chrysler Jeep Dodge Ram!

June 07, 2024

I was very satisfied. The people were very courteous and professional. The service was prompt and professional done. It was a great experience. Thank you! More

by JAMESKINLAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
Report | Print
Jun 10, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear you had a great experience with our team at Peterson Chrysler Jeep Dodge Ram. Thanks for the kind words and support!

June 07, 2024

Vehicle was there for 2 months - waiting for parts. Very difficult to get someone on the phone in the service department. Left voice mail messages and calls were not returned. They said that they di More

by JHELMOREJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with several people
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Jun 12, 2024 -

Peterson Chrysler Jeep Dodge responded

We apologize for the communication issues you experienced during your vehicle's service at Peterson Chrysler Jeep Dodge Ram. We're glad texting eventually worked out and appreciate your patience while waiting for parts. Thank you for bringing this to our attention!

June 06, 2024

We have bought 10 cars from this dealership. This is the 3rd time we have bought 2 cars at a time. We love the service we receive from Peterson! More

by MACKBETHMOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Report | Print
Jun 06, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for your continued trust and loyalty to Peterson Chrysler Jeep Dodge Ram! We're delighted to hear that our service keeps bringing you back. Enjoy the new cars!

June 04, 2024

JANERA WAS AMAZING GREAT SERVICE! ALWAYS BRING MY TOYOTA IN TO HER FOR SERVICE DEFINITELY GIVE HER A CALL FOR YOUR SERVICE NEEDS More

by TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JANERA
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Jun 04, 2024 -

Peterson Chrysler Jeep Dodge responded

Terry, thanks for the fantastic review! We're delighted to hear that Janera consistently provides great service at Peterson Chrysler Jeep Dodge Ram. We'll be sure to pass along your kind words!

June 02, 2024

Had an appointment for 11, arrived at 1055 didn’t leave until 130. What’s the point of an appointment? Waited 2 hours and 40 minutes for an oil change and tire rotation l. More

by SELENA.LOCKLEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Jun 05, 2024 -

Peterson Chrysler Jeep Dodge responded

I apologize for the long wait during your appointment, Selena. We strive to provide timely service, and it's clear we fell short this time. Please reach out so we can discuss how to improve your experience in the future. Thank you, Tony Blackmon - General Manager - (910) 812-1851

June 02, 2024

My experience was awesome and so was the staff. Brittany was kind and and answered all my question. More

by HOPEHPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany , Mike Pittman, Tony Blackmon
Report | Print
Jun 03, 2024 -

Peterson Chrysler Jeep Dodge responded

It is great to hear that you had a positive experience with Brittany and the Peterson Chrysler Jeep Dodge Ram team. We are here to help with any automotive needs!

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