Peter Boulware Toyota - Service Center

Today I picked up my car after it was serviced. It reeked of cigarette smoke, the glove box and center console had been riffled, and the pockets behind the seats were dumped out. I called and emailed the dea of cigarette smoke, the glove box and center console had been riffled, and the pockets behind the seats were dumped out. I called and emailed the dealer and received no response or explanation for my car being returned in this condition. I have used Legacy Toyota for over ten years and never had anything but excellence service. This is the first time I used the dealership since it changed to Peter Boulware. More

Excellent Service Adviser Alan Blackburn is: honest quality-driven knowledgeable competent courteous professional consistent Mr Alan Blackburn makes Peter Boulware Toyota SHINE! Many return customers. quality-driven knowledgeable competent courteous professional consistent Mr Alan Blackburn makes Peter Boulware Toyota SHINE! Many return customers. More

Made an appointment for oil change and a few minor concerns. Everyone was friendly, helpful and polite. Everything was taken care of. I especially liked that Ron mentioned, without my asking, that al concerns. Everyone was friendly, helpful and polite. Everything was taken care of. I especially liked that Ron mentioned, without my asking, that all the fluids were topped off and the air pressure in the tires was checked. More

We went in to get our 2014 Toyota repaired and ended up buying the car of our dreams -- a 2021 Toyota Avalon. The place is totally low pressure -- none of that "car salesman" pitch. No pressure at all. Ala buying the car of our dreams -- a 2021 Toyota Avalon. The place is totally low pressure -- none of that "car salesman" pitch. No pressure at all. Alan Blackburn will be our service manager for life. There was no charge on the main problem they fixed (on our old car) and minor charges for small purchases we made. Jim Bell was our "salesman" if you can call him that. To us, he was a cheery educator and showed us various models -- no rush at all. Although we were not going to buy, he did not make us feel rushed. We spent all day there and ended up with the perfect car for us. Later, I called a couple to times to ask him questions. He spent the time with me -- compare this to the sales people who don't know who you are once you've signed on the dotted line. The price was right, we got what we wanted on our trade-in, which we considered to be in excellent condition. And Brandon got us an additional discount. Papa Fred is terrific. Today's cars are a giant computer and he took the mystery out of it. Full of life and good humor, he taught us the essentials in about an hour and urged us to come back for another tutorial if we wanted it. We could come back as often as we liked. Finally, the icing on the cake. I was afraid to drive the new car through what I thought was a small opening and asked a random "employee" to move the other car. He said no problem and got into my car and drove it through. Then he gave us directions for getting home. Turns out that man was the General Manager with hundreds of people working for him. All in all, this was the best experience we have ever had in a car dealership. More

There was poor communication about whether my truck was done with service...leaving me to have to keep the rental car another day and make another trip back. Kyle did not keep his promise of calling me ea done with service...leaving me to have to keep the rental car another day and make another trip back. Kyle did not keep his promise of calling me early that day...instead called me hours later when I had to goto work. More

I had understood when I bought my truck from this dealership (previous owner, the business has changed hands somewhat) that I would receive free oil changes for the life of my vehicle. My recent trip dealership (previous owner, the business has changed hands somewhat) that I would receive free oil changes for the life of my vehicle. My recent trip to the dealer for hat turned out to be some major repair revealed that they will not honor this promise any longer. I will go elsewhere for service since I can no longer trust what they tell me here. More

Joseph took care of me. I had car trouble while traveling through Tallahassee on Sat morning. Service was good and I was appreciative for help. through Tallahassee on Sat morning. Service was good and I was appreciative for help. More

I sent my sons to Peter Boulware Toyota for an oil change and some recall work. The service staff did a hard sell on cleaning the injectors and air intakes to the tune of $250 per vehicle for a total change and some recall work. The service staff did a hard sell on cleaning the injectors and air intakes to the tune of $250 per vehicle for a total of $500. This is a tactic normally reserved for cheap oil change companies. The service receipt lists the work as recommended but it’s not from Toyota. This service is nothing more than a sales tactic to boost revenue. Be very cautious about getting service at this dealership. Left several messages for service manager to complain and challenge this practice but no response. More

I bought my Tacoma new from legacy Toyota, now Peter Boulware Toyota. I've taken it in for its regular service for the past five years. The service has always been excellent, and has remained so under t Boulware Toyota. I've taken it in for its regular service for the past five years. The service has always been excellent, and has remained so under the new management. I definitely recommend them for either buying or servicing a vehicle. More

I had a really good experience here. My service rep, Milly, was terrific. They finished the job ahead of schedule and everyone was professional and easy to deal with. Milly, was terrific. They finished the job ahead of schedule and everyone was professional and easy to deal with. More