Peter Boulware Toyota - Service Center
Tallahassee, FL
356 Reviews of Peter Boulware Toyota - Service Center
My service was performed promptly and as proposed. Brad did an excellent job of explaining what they were going to do, why it was necessary, and how much it would cost. He was also kind enough to walk me did an excellent job of explaining what they were going to do, why it was necessary, and how much it would cost. He was also kind enough to walk me through the sheet detailing what service I may need in the future, so I can plan and prepare accordingly. I found the entire staff pleasant, and will certainly return for future service needs in Tallahassee. Thanks! More
Why must I write a review Since anything I write will say little more than the rating system why must I write a review? Then you put limits requiring me to write more than 25 Since anything I write will say little more than the rating system why must I write a review? Then you put limits requiring me to write more than 25 words. However that is better than most surveys which do the opposite restrict one to less than a given number usually without telling you until you run out of space. I don't remember people's names I have only met once. Never have, my career would have been much different if I had been able to do so. Now that I am writing. Except for the first time I came in for service in my FRS the experience has been great. The first time I had not been entered into the computer, so the service tech thought I was coming from some other dealer, since then everything has been excellent. However, having worked for a car dealer in the past the true test comes when my FRS needs something major to be done. I no longer buy Fords even though I think they make good cars because the dealer failed several times fixing problems. The first car was a warranty repair which took the dealer three times to get right and the second time on a different vehicle was a clutch replacement which they screwed up twice. Most dealers often underestimate the knowledge of the customer. I worked on my own cars for decades until I got too busy at work and had no access to a rack. I also rebuild race cars for several years and worked for a VW dealer assisting the engine rebuild German mechanic. So far I am being cautiously optimistic relative to Legacy and am hoping for a long term positive relationship. More
Moses and the mechanic Ron were great. They explained everything and went above and beyond to make my experience a great one. I trust both of them and that's more important to me than anything else. Woul everything and went above and beyond to make my experience a great one. I trust both of them and that's more important to me than anything else. Would recommend them both to anyone. More
I came for my first oil change and everyone who helped me was incredibly friendly and efficient. They told me I would have to wait for about an hour and I was in and out of there in 20 minutes. They let me k was incredibly friendly and efficient. They told me I would have to wait for about an hour and I was in and out of there in 20 minutes. They let me know about some damage they found on my rear bumper and talked to me about any complications it could cause, which was none. I really enjoyed my first experience at a Toyota service center and would definitely go back. More
Knowledgeable, courteous, professional, and just about everyone greeed us on the way in and on the way out during each visit. They remember each customer and love the VIP experience provided by Legacy. everyone greeed us on the way in and on the way out during each visit. They remember each customer and love the VIP experience provided by Legacy. More
Top notch Customer Service, as always provided by Allen Wilson, and his team. Allen has always gone above and beyond to ensure Customer Satisfaction. I can't say enough good things about the way he treats Wilson, and his team. Allen has always gone above and beyond to ensure Customer Satisfaction. I can't say enough good things about the way he treats his customers. He is the reason why I continue to have my vehicles serviced at Legacy Toyota, hopefully he will be there for many years to come. Thanks again Allen. More
Great Customer Service and thanks for the Coffee and Doughnuts. The facility has always been clean and I enjoy the Member Club where you can read or watch the TV in somewhat quite conditions. Doughnuts. The facility has always been clean and I enjoy the Member Club where you can read or watch the TV in somewhat quite conditions. More
Easy to schedule the service appointment. Needed to reschedule at the last minute due to a family conflict. I like the reminders when your service appointment is several days out. At the time of the reschedule at the last minute due to a family conflict. I like the reminders when your service appointment is several days out. At the time of the appointment, Roger greeted me with a smile and made me feel comfortable. The service was routine. I was in and out in less than the estimated hour. More
It was fast and personnel were friendly. Location is convenient and I appreciate the complimentary services that have come with my new car. Thank you convenient and I appreciate the complimentary services that have come with my new car. Thank you More
The service promised was the service provided. Chuck was a pleasure to work with. From reviewing my concern, ordering the part, and following through on getting the service taken care of, Chuck did a great a pleasure to work with. From reviewing my concern, ordering the part, and following through on getting the service taken care of, Chuck did a great job! More