Peter Boulware Toyota - Service Center

My experience Moses was incredibly helpful. From the moment I drove in to the moment I drove out I felt comfortable. The service was done quickly and efficiently. M Moses was incredibly helpful. From the moment I drove in to the moment I drove out I felt comfortable. The service was done quickly and efficiently. Moses was in constant communication through the entire process and I would be happy to leave my car in his hands again. More

New Car Service The service department was very friendly. They got me in and out which was great for a Saturday. This was part of my regular maint. service (5000 The service department was very friendly. They got me in and out which was great for a Saturday. This was part of my regular maint. service (5000 miles), so I wasn't expecting any problems. The waiting area was clean and cozy. There was iced tea and coffee available. More

great service Service staff are very friendly and take time to understand any issues that I might have. I'm always treated with respect when I go in for service. Service staff are very friendly and take time to understand any issues that I might have. I'm always treated with respect when I go in for service. More

Quick service No waiting time because my appointment was for 7AM. Enjoyed breakfast and TV while waiting. Total time is less than an hour. Service people was frendl No waiting time because my appointment was for 7AM. Enjoyed breakfast and TV while waiting. Total time is less than an hour. Service people was frendly and quick! More

A+ Once again I was very pleased with my overall experience. Everyone was very friendly and my service was taken care of in a timely manner. Once again I was very pleased with my overall experience. Everyone was very friendly and my service was taken care of in a timely manner. More

Derek Wade is a good Customer Service Representative There were a few minor problems, but Derek went out of his way to take care of them. If service is needed on your auto I recommend Derek Wade. There were a few minor problems, but Derek went out of his way to take care of them. If service is needed on your auto I recommend Derek Wade. More

regular 15,000 mile service Made appointment last minute. They were able to accommodate with no problems. In and out in less than an hour. The MVP lounge was nice and was able Made appointment last minute. They were able to accommodate with no problems. In and out in less than an hour. The MVP lounge was nice and was able to have a bite to eat while I waited. More

Love Legacy Toyota & my Prius I can not say enough nice things about my Prius and Legacy Toyota. All of our dealings we have received from Legacy Toyota from the initial purchase, I can not say enough nice things about my Prius and Legacy Toyota. All of our dealings we have received from Legacy Toyota from the initial purchase, with our salesperson Dale Wester, to my first 6 month checkup have been nothing but a pleasure. I drove right into the service bay and was immediately greeted. My time in the MVP lounge was restful and brief (I didn't even get to finish a chapter in the book I was reading). I have recommended Legacy Toyota to all my friends. P.S. I'm loving the 51+ MPG. More

Super service! Coming to Legacy Toyota for service is a terrific experience. Alan and the service team are top notch! My car is serviced in a timely manner and I am Coming to Legacy Toyota for service is a terrific experience. Alan and the service team are top notch! My car is serviced in a timely manner and I am treated with kindness and respect. I am a part of MY Toyota family. More

Second Visit, Leaves Me Twice As Happy My call was last minute on a Thursday and I was squeezed in at 7:30 on Friday morning (really didn't think I'd get in until Monday). Chuck Browning go My call was last minute on a Thursday and I was squeezed in at 7:30 on Friday morning (really didn't think I'd get in until Monday). Chuck Browning got me a slot and I showed up on time. I was surprised at how many customers were already in the queue. However, just as I witnessed during my first visit, I was immediately met by Chuck and signed in for my service call. He directed me to the waiting area and I got a cup of coffee. My wait time was approximately an hour and a half to completion. All things considered, I think that's very good. After all, there are scores of people coming in for service. The staff at Legacy seems to be scurrying about quite a lot, but each with a designed purpose; there is no feeling of chaos. I would have to say this is a well-oiled machine. The layout of the reception/waiting area is also well designed and stocked. The atmosphere is pleasant and the people are friendly. That definitely makes the wait more tolerable, particularly if you're the antsy type. When Chuck came to advise me of the service results, he let me know there was a nail in one of my rear tires and offered a pair of tires for replacement. I declined as I had an associate who owed me some tires. There was no extra pressure to buy Legacy's tires and we moved on to finalizing the service call. My contract allowed for a N/C, so I was on my way with the offer to return if I found I still needed the tires. I would have to say my experience at Legacy Toyota has been nothing short of a supreme joy! More