Peter Boulware Toyota - Service Center
Tallahassee, FL
356 Reviews of Peter Boulware Toyota - Service Center
great service Good service. Very nice people. The people there are always willing to help in any way they can. My service was done very fast but done right. Thank y Good service. Very nice people. The people there are always willing to help in any way they can. My service was done very fast but done right. Thank you all. More
Great Job AGAIN Alan Blackburn comes through again, working with me to get my service completed in my hectic schedule. Love those guys at Legacy Toytota and I'll cont Alan Blackburn comes through again, working with me to get my service completed in my hectic schedule. Love those guys at Legacy Toytota and I'll continue to take my business there! More
Service The Service Representative-Mr Brown, was very professional and knowledgeable. Mr Brown is an awesome employee who always provide Top-Notch Customer S The Service Representative-Mr Brown, was very professional and knowledgeable. Mr Brown is an awesome employee who always provide Top-Notch Customer Service. I trust that Mr Brown will always advise and guide me on the proper maintenance my vehicle needs. More
Excellent service I just had a 30,000 mile check up on my hybrid camry. My car was serviced in the time that was indicated to me. My wait was comfortable in the waiti I just had a 30,000 mile check up on my hybrid camry. My car was serviced in the time that was indicated to me. My wait was comfortable in the waiting room. More
Service for 2001 Tacoma I had my 2001 Tacoma in for 90,000 mile service checkup. Lisa Raisor did an outstanding job. Lisa told me what was needed on my pickup and was serv I had my 2001 Tacoma in for 90,000 mile service checkup. Lisa Raisor did an outstanding job. Lisa told me what was needed on my pickup and was serviced in a short period of time. She did a great job. More
Routine oil change-Fast and efficient. Fast and friendly service. Scheduled a routine oil change/service by phone the previous day. They were busy when I got there but service was faster Fast and friendly service. Scheduled a routine oil change/service by phone the previous day. They were busy when I got there but service was faster than I expected and the overall visit was great. Will definitely continue using Legacy Toyota for future service! More
New transmission, my 2007 Toyota Rav4 SUV My transmission had a faulty reverse gear---it "jumped" into reverse gear with lots of grinding noise on a steep, backward slope. First did this on a My transmission had a faulty reverse gear---it "jumped" into reverse gear with lots of grinding noise on a steep, backward slope. First did this on a 2,000 mile trip to Maryland from my Tallahassee home but luckily forward gears were working and also it didn't happen every time it was moved into reverse. I made it back to Florida but, once home, it did it again when backing up on a hill to get around a vehicle in front of me having car-trouble (and it was much worse that time). I took it to Legacy Toyota the next day only to hear "It needs a new transmission" and that will cost $5,400.00+. I was told that transmission failure had never been seen in my year/model Rav4 at that dealership so I wondered if perhaps my transmission had always been faulty and just took this long to completely fail or was I just the unlucky one?! AT THIS POINT I'd like to tell you about Me-and-My-Car: I was essentially the only driver during its 7 years. My husband drove a little the first two years but he had vision problems and soon stopped driving altogether. Me? I'm a careful and good driver whose had no citations in 64 years of driving (my first car was a 1936 Master Chevrolet!) The only dust-up my Rav4 had was the fault of a driver who ran into its rear while I was stopped in traffic. I've treated my Rav4 with kid gloves---keeping it clean and waxed, never missing a maintenance check, even after the maintenance agreement ran out. (Everyone is amazed that this un-garaged vehicle is actually seven years old.) BUT ENOUGH ABOUT ME. I left the dealership and took the car to AAA-1 Transmission in town, leaving it there when I got an estimate much less than Legacy Toyota's. HOWEVER...when I got home I had a voice message from Alan Blackburn, Legacy Service Representative, and learned that the Maintenance Manager, Vaughn Nadeau, had called the factory to "see what could be done." Lucky for me AAA-1 had not begun disassembling the car since Alan said that the factory and the dealership would combine to offer me a new factory-reconditioned transmission free and would split the labor costs in half with me. My car is now working beautifully and at a cost of less than $1,500.00. These people at Legacy Toyota didn't have to go above-and-beyond for me; it would have been no skin off their noses. I'm nobody special. What I am is someone who loves Toyotas and deeply appreciates that a dealership named Legacy Toyota and the people who work there gave a damn! More
Great service Love the speed of service. Did not have an appointment and they took care of us and love the VIP room. Staff is always courteous. Love the speed of service. Did not have an appointment and they took care of us and love the VIP room. Staff is always courteous. More
Always in good hands I know that I'm going to be taken care of and I know if I come there with a concern they aren't going to allow me to leave until they feel they've add I know that I'm going to be taken care of and I know if I come there with a concern they aren't going to allow me to leave until they feel they've addressed my concerns. If an issue cannot be duplicated the first time they make sure they get it the next. More
Recent service on my 2010 Avalon I had a complimentary oil change done by Legacy Toyota. The Service Department was very cordial and courteous. They said the service would be comple I had a complimentary oil change done by Legacy Toyota. The Service Department was very cordial and courteous. They said the service would be completed in an hour based on the number of vehicles ahead of mine, and that's exactly how long it was when they told me it was done and ready to go, My service writer, Derek, pointed out a few items that need to be monitored and changed/replaced soon. Overall it was a very pleasant experience. More