Peter Boulware Toyota

This visit was the third time that I had brought my vehicle in for the same problem - doors not locking all the time. The first time that I brought my car in when it started not locking all the time, vehicle in for the same problem - doors not locking all the time. The first time that I brought my car in when it started not locking all the time, when the service tech tried to lock the vehicle, it did lock. I was told that I had to bring in the car when it was not locking or else they would not be able to tell what the problem was. I brought my vehhicle in a second time when it started to not work and, again, it worked for the technician and I was told the same thing - to bring it back in when it was not working. I got frustrated because each time that it stopped working and I took it in, it worked for the technicians (as the problem was very sporadic). The vehicle started not locking more and more. I was getting very frustrated because I could never tell when it would not lock and sometimes I had things in my vehicle that I could not leave unlocked. Finally, I decided that I would bring it in a third time and tell the tech that I wanted to leave it for a day and have them try it throughout the day to see if they could recreate the problem. During these attempts by the technician, it did not lock for them as well and it was determined what the problem was and it has supposedly been fixed. Chuck worked with the techs to get my problem resolved and I am happy that I will now be able to know that I will be able to lock my car consistently. I only wish that when I made my first two visits to your Service Department that the techs had suggested that I leave my vehicle so that they could try and recreate the problem since it was locking each time I brought it it. It took me asking for that to be done. More

The entire experience was very positive. Tony met us when we arrived on the lot and was very professional throughout the entire process. I have no reservations recommending his services or the dealership. we arrived on the lot and was very professional throughout the entire process. I have no reservations recommending his services or the dealership. More

Everyone at Legacy is always helpful and go out of their way to assist me in maintaining my vehicle. I love the VIP lounge when doing routine maintenance but used the shuttle this time as I had some major r way to assist me in maintaining my vehicle. I love the VIP lounge when doing routine maintenance but used the shuttle this time as I had some major repairs to be done. It was very convenient to get back home and be picked up when it was ready. More

I love the VIP room. I've always found the service reps friendly. They keep me informed and check with me if they find something unexpected. reps friendly. They keep me informed and check with me if they find something unexpected. More

I have always received excellent help/service from Derek Wade. It is also great to have Allen Wilson in the service dept. to make sure all needed service to my Prius is taken care of. He has looked afte Wade. It is also great to have Allen Wilson in the service dept. to make sure all needed service to my Prius is taken care of. He has looked after my car since he arrived at Legacy Toyota with great care. Betty Curtis, Madison, Florida More

John McConnell, Justin Carter and Kurt Bowman are excellent with customers. I guess that is why I have driven Toyota cars and trucks for over 12 years. excellent with customers. I guess that is why I have driven Toyota cars and trucks for over 12 years. More

My experience with the service at the Toyota dealership was very informative and helpful. Mr. Chuck clarified some questions I had with regarding my new car. Purchasing a car for the first time and not kno was very informative and helpful. Mr. Chuck clarified some questions I had with regarding my new car. Purchasing a car for the first time and not knowing what are the necessary services that I should do to maintain my car was a little daunting. But as I stated before those questions were answered and reassured by Mr. Chuck. I felt comfortable with my car being serviced by Toyota and everyone was genuinely kind and nice. I would definitely come back to get my car serviced at Toyota. More

The service visit which was a recall on my car and a service maintence was done in a timely manner and the employees were very informative. service maintence was done in a timely manner and the employees were very informative. More

Was a great experience with some great people. They helped me find what I was looking for and were very knowledgeable on the vehicles shown. May have a customer for life. Thanks again. helped me find what I was looking for and were very knowledgeable on the vehicles shown. May have a customer for life. Thanks again. More

really love the car and was glad they could get in exactly what I wanted so quickly. Was a fast checkout and am very pleased exactly what I wanted so quickly. Was a fast checkout and am very pleased More