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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
821 Reviews
Call Service Center (419) 874-4331

821 Reviews of Perrysburg Auto Mall - Service Center

Sort by
May 23, 2025

I am so appreciative of the great service I receive every time I am at the dealership. Love my car and the service I receive More

by BONNIEBRANDBURG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in service is always thoughtful about letting me know what is going on and is considerate of my time
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May 23, 2025 -

Perrysburg Auto Mall responded

Thank you so much for your kind words! We're truly grateful for your continued trust in us and thrilled to hear how much you love your car and the service you receive. Keith will be especially happy to know that his thoughtful communication and respect for your time have made such a positive impact. We'll be sure to pass along your compliments to him. We look forward to seeing you again soon! Best regards, Ryan Ort General Manager Perrysburg Automall

May 23, 2025

Convenient location with a knowledgeable & professional staff. Diagnosis was delivered quickly and accurately. I appreciated the communication during the process. More

by TAZELLERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry but I do not remember
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May 23, 2025 -

Perrysburg Auto Mall responded

Thank you so much for the great review! We're thrilled to hear that you found our location convenient and our staff knowledgeable and professional. It’s especially rewarding to know you appreciated our quick and accurate diagnosis, as well as the communication throughout the process. We truly value your feedback and look forward to serving you again in the future! Best regards, Ryan Ort General Manager Perrysburg Automall

May 20, 2025

We had a small problem with our new Taos that could have been determined to be a problem that I would have to pay for (a leaky tire). But Carson, who took my initial call, got it handled quickly and the de More

by Deacon 101
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cronin
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May 21, 2025 -

Perrysburg Auto Mall responded

Deacon, Thank you so much for sharing your experience! We're glad Carson was able to assist you quickly and that our team could take care of the tire issue without any hassle. It means a lot to us that you chose Perrysburg Auto Mall based on a friend’s recommendation, and we’re happy to know your decision paid off. We truly appreciate your trust in us and look forward to being here for you and your wife whenever you need us! Ryan Ort General Manager Perrysburg Automall

May 23, 2025 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

Ronnie was so kind and helpful, and the service was completed in a timely manner! More

by lesley.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Schinharl
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May 21, 2025 -

Perrysburg Auto Mall responded

Thank you so much for the kind words! We're thrilled to hear that Ronnie was helpful and that your service was completed quickly. We’ll be sure to pass along your compliments to him. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Ryan Ort General Manager Perrysburg Automall

May 18, 2025

My experience at Perrysburg Auto Mall has been extremely relaxing and comfortable. The waiting area has recently been enlarged and that is a very positive addition. As I have physical limitations having a More

by jlouise146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept great
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May 19, 2025 -

Perrysburg Auto Mall responded

Thank you so much for your kind words! We’re thrilled to hear that your experience at Perrysburg Auto Mall was relaxing and comfortable. We’re especially glad you enjoyed the updates to our waiting area — accessibility and comfort are incredibly important to us, and it means a lot to know that the improvements made a positive difference for you. We truly appreciate your feedback and your visit. If there’s ever anything more we can do to support you, don’t hesitate to let us know. We look forward to seeing you again! — The Perrysburg Auto Mall Team

May 21, 2025 -

Perrysburg Auto Mall responded

We appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2025

My truck was repaired in fast order and done correctly! The service Mike performed was no simple task. More

by Bill Garber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie in service
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May 21, 2025 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

They try to over charge everyone. Never get the “free” car wash. My truck smelled of BO and waste oil once I got it back. More

by arrowoodllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Kerekes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Perrysburg Auto Mall responded

Hi Arrowoodllc We're very sorry to hear about your recent experience, and we appreciate you bringing it to our attention. This is certainly not the level of service we aim to provide, and we understand your frustration. We take concerns about pricing and vehicle care seriously. Our goal is always to be transparent and respectful of our customers and their vehicles, and we clearly fell short of your expectations during this visit. Thank you again for your feedback—it helps us improve. Best regards, Ryan Ort General Manager Perrysburg Automall

May 16, 2025

I went in for an oil change, received a text with close to $2,000 of what I felt was frivolous items they wanted to charge me for. I just felt like they weren't looking out for me, just wanting more profit More

by PAPPAS.ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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May 17, 2025 -

Perrysburg Auto Mall responded

Hi Pappas.Me Thank you for taking the time to leave your feedback. We're glad to hear that you were satisfied with the quality of the service performed during your visit. That said, we’re sorry to hear you felt the additional recommendations came across as unnecessary. Our team’s intention is always to provide transparent, proactive information about your vehicle’s condition so you can make informed decisions—never to pressure or upsell. We understand how important trust is, and we truly value yours. If you'd ever like to discuss the recommendations in more detail or need a second look, we’d be more than happy to go over everything with you. Thank you again for your visit, and we hope to have the opportunity to serve you again in the future. Best regards, Ryan Ort General Manager 419.874.4331

May 16, 2025

I have used the Perrysburg Auto Mall for my service for years. All kind and knowledgeable people. More

by rmkauf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Poggemeyer
Report | Print
May 19, 2025 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2025

Neil Gardner did an excellent job with everything. When I need another auto will contact, him again. Financing was explained easily . She was very professional. More

by DDE3682080
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
GM Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Gardner
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May 15, 2025 -

Perrysburg Auto Mall responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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