Perrysburg Auto Mall

I am typically not a fan of dealer service. VW service is not typical. Everyone is very friendly and customer focused! They take time to explain the services being provided and answer all ques VW service is not typical. Everyone is very friendly and customer focused! They take time to explain the services being provided and answer all questions, no matter how basic the questions may seem. My VW has more than 217,500 miles and is still running very well thanks to the exceptional care the technicians provide. VW service is the only dealer service I have ever recommended to others!! More

They have answered a questions that I have had and have been very helpful. Buying process was fairly simple and didn’t take too long. been very helpful. Buying process was fairly simple and didn’t take too long. More

very easy to schedule my oil change very comfortable lounge area. Everything was explained to me will be back again. lounge area. Everything was explained to me will be back again. More

Excellent customer service and helpful staff. Mat Carpenter was great! Everyone was extremely helpful from sales to finance! Highly recommend this dealership! Mat Carpenter was great! Everyone was extremely helpful from sales to finance! Highly recommend this dealership! More

Nick Ort and the sales team were just awesome, so patient as I recently searched for the perfect vehicle. Nick was courteous, knowledgeable and not pushy. He listened to what I was looking for and our budget as I recently searched for the perfect vehicle. Nick was courteous, knowledgeable and not pushy. He listened to what I was looking for and our budget and did not try to sell me something I wasn't interested in. We found the PERFECT SUV and had a GREAT experience. I highly recommend Perrysburg Auto Mall and Nick to anyone looking for new or used vehicles. More

Brandon V has sold me least 7 cars and always takes care of me as well as my family and friends. Brandon will go out his way to make sure that im satisfied with great service. The best part they delivered t of me as well as my family and friends. Brandon will go out his way to make sure that im satisfied with great service. The best part they delivered to my home.💪🏾💪🏾💪🏾 More

Ill try to keep this as brief as possible. Not a good experience. -Found a vehicle we liked online. -Selected the link to say we were interested -They sent us an offer that was guaranteed Not a good experience. -Found a vehicle we liked online. -Selected the link to say we were interested -They sent us an offer that was guaranteed for 7 day. -It was a 1.5 hour drive for us to get there. We tried to go test drive the car/purchase it the next day. -However now the car was unavailable due to waiting on a part. -A couple days later: Now it was unavailable because it needed some scuffs fixed on the bumper. -The price on the website for the vehicle was raised about $2000 -A day later, now it was unavailable because they decided to replace the bumper instead of fix it. -I called to say that we needed to come do the paperwork because our price guarantee was about to expire. He said not to worry, they would honor the price, just send him the email that had the offer. He was then off the next 1-2 days and didn't get back to me until after the guarantee expired, just to tell me they wouldn't accept the offer now. -I still liked/wanted the vehicle (for some reason). I told them I had a trade-in, and he asked me to send him pictures. I clicked on the link on THEIR website to value my trade-in and it came back with a range of $6500-$8500. He came back with an offer of $4000-$5000. -I obviously said no thanks -Very shady business practices, stringing us along long enough for the guarantee to expire, and then offering barely more than half of what our trade-in was worth. More

Been a year since I purchased my Audi from Matt Ovens at Perrysburg Automall and I am still absolutely loving it!!! Best car and buying experience ever!!!! Thanks again Matt!!!!!! Perrysburg Automall and I am still absolutely loving it!!! Best car and buying experience ever!!!! Thanks again Matt!!!!!! More

We have bought three cars from the dealership through Matt Ovens. Every transaction was smooth and painless. Matt has been helpful not only with the selling of the cars but also with personal needs that Matt Ovens. Every transaction was smooth and painless. Matt has been helpful not only with the selling of the cars but also with personal needs that we had. I would definitely do business with Matt Ovens again. More