Perrysburg Auto Mall

Came in for a diagnostic check. Service department was unable to give me a complete diagnostic check of my vehicle. I’ve gotten diagnostic checks on other vehicles in the past by ot Service department was unable to give me a complete diagnostic check of my vehicle. I’ve gotten diagnostic checks on other vehicles in the past by other shops, and they always came back with a complete list of information. This time I was told that they couldn’t go on with the diagnostic unless a minor issue was corrected first. Overall it felt like a shakedown. This was my second encounter with VW of Perrysburg. The first time was for a simple programming of a key fob. After spending hours in the service department I finally received my key fob, only for it to malfunction and stop working 2 days later. Never again will I purchase a VW of any sort. More

I scheduled service a couple weeks in advance. I dropped truck off Friday PM for regular service on Sat AM, and it was done the next morning like planned. All went well! I dropped truck off Friday PM for regular service on Sat AM, and it was done the next morning like planned. All went well! More

My service advisor was excellent, I cannot remember her name but she was very kind and courteous. name but she was very kind and courteous. More

Went in to check out an ID. 4 since VW was having a great lease deal on them. I had messaged the dealership beforehand to make sure they were running the deal and to make sure I 4 since VW was having a great lease deal on them. I had messaged the dealership beforehand to make sure they were running the deal and to make sure I was approved for the deal before going. Justin Windish helped out with all of that and got me right into a test drive once I got to the dealership. Afterwards we worked out the final lease deal, he clearly laid the different options I had when it came to trim levels, down payments, and how much everything would cost. Overall was a great experience, I wouldn't hesitate to come here again. More

went all out in letting us drive several cars, to decide which one we wanted. which one we wanted. More

My truck was in for a week, but the service department made sure I had a truck same size to drive while they were working on it.They made it a lot easier to not miss a beat while it was gone.I appreciate made sure I had a truck same size to drive while they were working on it.They made it a lot easier to not miss a beat while it was gone.I appreciate all they did to make this a easy process.And when truck came back,it was washed and looked great. More

I always have a good experience at this VW dealership. The service man that helps me is always friendly and knowledgeable. The service man that helps me is always friendly and knowledgeable. More

The people from this dealership know what a service is about Thanks to Eric Kudas and Andrew Micham, I was able to drive my new truck home on the same day I call him looking for new vehicle They no ju about Thanks to Eric Kudas and Andrew Micham, I was able to drive my new truck home on the same day I call him looking for new vehicle They no just fast they are very knowledgeable I recommend this dealership you won’t be disappointed. Keep up the good work guys.👍 More

Excellent service. They got me in the same day I called, and the work was completed the same afternoon. They got me in the same day I called, and the work was completed the same afternoon. More