Perry Chrysler Dodge Jeep Ram
National City, CA
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568 Reviews of Perry Chrysler Dodge Jeep Ram
I want to thank Mr. Durón for all his kindness and for his attention and patience. I totally recommend it, if you want to buy a car. Thank’s Mr. Durón and his team for m Durón for all his kindness and for his attention and patience. I totally recommend it, if you want to buy a car. Thank’s Mr. Durón and his team for making me have my Jeep super easy 🤩 More
My appt was July 25. Service was friendly and professional but they were late opening which caused a backlog of cars going all the way to the street. Service was friendly and professional but they were late opening which caused a backlog of cars going all the way to the street. More
Bought a new 2022 Pacifica Hybrid. Amazing price, especially with $7500 Fed EV rebate. Brent Mikels was my salesman. He was great! He went above and beyond, including dropping off new Amazing price, especially with $7500 Fed EV rebate. Brent Mikels was my salesman. He was great! He went above and beyond, including dropping off new vehicle to my house, which he didn't have to do. Sales process was straight forward and everyone I worked with was polite and professional. No sales pressure at all. Big shout out again to Brent! Thanks brotha. Only negative was what they offered for my trade in. I was offered 18k through their dealership and sold it to Carmax the next day for 24k. That's a big difference! Def recommend buying a new or used car from here, ask for Brent, but DO NOT trade in your vehicle as part of the process. More
On July 2nd my check engine light came on. Knowing I was moving August 3rd needed to find someone to look at my truck. Called around and this place had an opening July 11th. Great make the app Knowing I was moving August 3rd needed to find someone to look at my truck. Called around and this place had an opening July 11th. Great make the appointment. I show up the evening of the 10th to drop the truck off and the place is chaos. That should have been my first clue to leave. I wait around and finally get someone to acknowledge me. Start talking to me then I get handed off to another person to get checked in. Give my info and hand over truck keys. The guy tells me I should hear something in a day or 2. My appointment was Tuesday. Didn't hear anything Wednesday, Thursday. Weird so Friday I call and get the oh. Well great what now? Well the guy that checked me in thought the other guy had it and vice versa. No one has looked at my truck. I stressed when I dropped it off the time crunch I was in and now you cost me 4 days. So frustrating. I knew with how unorganized and chaotic it was there that something like this would happen. The next week finally get some clue and was told what was wrong. Parts were ordered and finally my truck was fixed. They weren't clear on the charges nor did anyone go over anything with me. I paid a he'll of a lot more than what I was expecting. I got my truck in time to load up and move but not with out being stressed. There is other things that need to be fixed and had they not cost me the 4 days in the beginning I could have got that fixed also. Look around at other places. There was also personal property taken from my truck when it was there. When I brought it up, same thing we don't know about it. I know what was in my truck when I dropped it off. This place is full of crooks and thieves. I am glad that was the only time I will be doing business there. There is more I have to say but hopefully this will save someone from going through what I did. And also to note they did not apologize for the mix up that cost me 4 days and added stress. That sure would have been the right thing to do. This place can't be trusted. Go elsewhere for better customer service. More