Perris Valley Kia

Kia service Perris is a joke! We have gone to this location for at least a decade and never had an experience like this. We take in our car after noticing that after we fuel up an We have gone to this location for at least a decade and never had an experience like this. We take in our car after noticing that after we fuel up and come home with a full tank and store our vehicle in the garage, that our garage would smell like gasoline. At first we thought maybe it’s an escape from not tightening the lid correctly. So we tightened it and after a day of use the smell went away. The fallowing time when we fueled up again, the same smell came back so we opted to buy a new lid that would better tighten and again after a ride around the smell would go away. Well long story short it happened again and we decided to investigate and check the fuel pump and sure enough there was a leak. We take it in to this location and they give us the run around and say they didn’t find any leak when they were told that there was a leak in the fuel pump. Well they say we checked the engine and didn’t find anything. So we figure maybe they don’t know where the fuel pump is and so we tell them where it’s located to help them out a little. Make their job a little more easy. Well, they say they checked and found no leak, no evidence of any leak and even have a video to prove it. So in attempt to replicate our experience with the smell, we take in our own gas because they wanted to charge us ten dollars per gallon to fill up our tank to see if they could smell the fuel and or see the leak. We leave it yet another day so they can inspect the following day and they say they found nothing. By this time a week has gone by they say we have to pay for them inspecting our vehicle and charge us three hundred plus with discount included. Mind you Kia Motors web page has a bulletin regarding this specific problem and states that it is covered under warranty. We qualify under this warranty. So we pick up our car and bring it home. We inspect it ourselves and sure enough there’s a leak and it’s wet and here we go again to show them the evidence and like a dog with its tail in between its legs they have to admit there is a leak and are refunding our money. To top it off a salesman makes a joke to be careful with such women(employee) because she has the number to ICE. In the times we are living as a nation he made a poor choice of words. I am very disappointed of the service and treatment we have received from this location/employees. What an embarrassment. Side note it has taken 2plus weeks for a full refund. Still waiting! More

The service was great and had me out in a shorter amount of time than previously anticipated! of time than previously anticipated! More

This dealership made us feel welcome. The service department was helpful and worked with our busy schedule. Definitely recommend. The service department was helpful and worked with our busy schedule. Definitely recommend. More

I have bought two Kia Sportage’s SX Prestige models in the last year. I found Perris Valley Kia to be far and honest about pricing. My experiences with Joesph the salesman and Freddy the finance guy was e the last year. I found Perris Valley Kia to be far and honest about pricing. My experiences with Joesph the salesman and Freddy the finance guy was exceptional. I would and have recommended Perris Valley Kia to friends already. I have only good things to say about Perris Valley Kia Dealership. Steve & Jackie More

I was very satisfied with the overall service. From the moment I walked in, I felt welcomed and greeted by Angel. He provided essential information about my car that I wasn’t aware of. It’s often From the moment I walked in, I felt welcomed and greeted by Angel. He provided essential information about my car that I wasn’t aware of. It’s often the little things that make a difference. Overall, it was a great experience with exceptional customer service. I want to give major kudos to the entire service department! I truly believe that the overall success of a team starts with effective leadership, so a double kudos to the Service Manager/Director! 🙏🏾 More

The experiences was amazing. Breanna was extremely helpful and even gave amazing advice. The car is absolutely phenomenal and everything I could ever hope for. Definitely recomme Breanna was extremely helpful and even gave amazing advice. The car is absolutely phenomenal and everything I could ever hope for. Definitely recommend! More

As a first-time customer at Paris Valley Kia, I want to express my appreciation for the outstanding service I received while purchasing my brand new car. The entire service department was incredibly helpfu express my appreciation for the outstanding service I received while purchasing my brand new car. The entire service department was incredibly helpful, providing excellent customer service throughout the process. I am truly grateful for their support and the great job they do in taking care of their customers. More

This dealership had great service. They were easy to work with and very efficient. I was able to get an appointment quickly as well. They were easy to work with and very efficient. I was able to get an appointment quickly as well. More

Great establishment! The customer service was above and beyond. We had an appointment and were greeted right away. Everyone knew us by first name. We wanted a EV and that The customer service was above and beyond. We had an appointment and were greeted right away. Everyone knew us by first name. We wanted a EV and that’s what we needed up with. No haggle nor hassle. Adam, Joe, Joseph, Bree and a big thank you to Freddy! We ended up getting another car a few weeks later with them. We received the same courtesy from the whole team! If you want a dealership that will not push you then come to Perris Kia! More

We had the best experience with this Kia dealership. They were courteous and made everything very easy for us. Mo was extremely helpful and very nice. Joseph and Joe were also very easy to work with. We They were courteous and made everything very easy for us. Mo was extremely helpful and very nice. Joseph and Joe were also very easy to work with. We would absolutely recommend this dealership to anyone looking to buy a car! More