Perrine Buick GMC

Service was excellent and quick and were friendly and took care of my problem and took care of me without an appointment took care of my problem and took care of me without an appointment More

Courteous, professional. Kept me informed throughout my visit on the progress of the work on my car Kept me informed throughout my visit on the progress of the work on my car More

Jason is great to work with. He’s very honest and will not try to upsell you anything, only what your vehicle needs. He’s very honest and will not try to upsell you anything, only what your vehicle needs. More

Great service! !!! Very satisfied with the whole process. This dealership has very good team work. One person helps the other & makes you feel that you are getting !!! Very satisfied with the whole process. This dealership has very good team work. One person helps the other & makes you feel that you are getting great service all the way around.i was treated like they new us the minute we walked in until the minute we left with our new car. Thanks, Mo & team!!!! More

Both service writers were very professional and helpful. My interaction was mostly with Scott, as stated professional and helpful. Joe My interaction was mostly with Scott, as stated professional and helpful. Joe More

Brakes are finally fixed I had a long standing issue with my brakes..Joe finally fixed. Thank u Joe. with my brakes..Joe finally fixed. Thank u Joe. More

They are so wonderful and accessible. Feel like family when I take my car in. Feel like family when I take my car in. More

Sleazy. These salespeople have turned me off from buying used cars ever again. They nagged me incessantly to sign IRS paperwork that covered them against tax These salespeople have turned me off from buying used cars ever again. They nagged me incessantly to sign IRS paperwork that covered them against tax liability while refusing to explain why I needed to sign. They refused to give me the car, even though I had already paid in full, and there was no mention of me needing to sign any supplemental IRA document. When I insisted they explain what this document means for me and my tax liability, they threw their hands up and said "we have no idea what it means, talk to a tax person. You just have to sign it." This paperwork protects them but puts me in danger of losing $4,000. Their flagrant disregard to the details of this paperwork or it's effect on me are astounding. Then when I had questions about my contract, they got hot and defensive and proclaimed the car was sold "as is" with no discussion, which is counter to the contract. The car did not pass state inspection and they claimed they were protected against that in their contract. When I challenged them and quoted the contract back, neither my salesperson Steve nor his boss Yury could explain anything. They stonewalled me, grasped at straws for reasons why they were not liable, then flat out refused to even continue talk with me about my concerns. One area the car did not pass inspection was the tires. I asked about the tires before buying the car, and Steve told me they had just been replaced. Then upon inspection I was told they were threadbare and all four needed immediate replacement. That alone put me back a few thousand dollars. There were also a few pieces missing and chipped off from the windshield wipers. My inspector told me this cannot be a product of wear, but that the dealership must have substituted in old and broken wipers. They told me they had submitted for tags and title, but be warned they do not go through your state's DMV. Their process took way longer than 30 days, with no apology from Cranbury, and no extension for temporary tags. I needed a special exception on my license plate, which they told me I should do once they mailed me temporary tags. But then I was informed that their process actually gives final tags, and they did not submit my special accommodation. The phone calls between people at Cranbury showed that people were not communicating with each other and everyone was confused that different people were telling me different information. My salesperson was incompetent, and didn't know what their contracts or protocols were. His boss was equally as clueless but also very defensive. The other staff at Cranbury were nice but no one seemed to be able to intervene to help me find clarity or resolution. More

AVOID! ! Spoke to rep. Steve and scheduled a test drive. Asked early if any damage to vehicle and they indicated nothing. Arrived in met different person Muh ! Spoke to rep. Steve and scheduled a test drive. Asked early if any damage to vehicle and they indicated nothing. Arrived in met different person Muhammad, and looked at vehicle. There was significant damage on 3 doors, rust, dents, hood gouges in excess of 4 digits to repair. Muhammad is useless and has 0 idea about sales and should be fired. Spoke to manager next. Then Dealer will hit you with a $2,700 fee on top of the ask price. I've been shopping and purchased at various dealers and this is by far the WORST I ever encountered. Save yourself the time and AVOID!!! More

Stopped in to look for a new car and was told I could not park my old vehicle near the showroom. Got back in my car and left. 1 day later bought a 48000 dollar car somewhere else park my old vehicle near the showroom. Got back in my car and left. 1 day later bought a 48000 dollar car somewhere else More