Perrine Buick GMC
Cranbury, NJ
Filter Reviews by Keyword
By Type
96 Reviews of Perrine Buick GMC
Great experience! i recently bought a 2015 Buick LaCrosse and it was the most pleasurable car buying experience I've ever had. One of my favorite things I loved about i recently bought a 2015 Buick LaCrosse and it was the most pleasurable car buying experience I've ever had. One of my favorite things I loved about this dealership, aside from the fantastic deal I got, was the friendliness and courtesies I received from the entire staff that I dealt with. I would highly recommend this dealership to anyone and I will go out of my way to do so. More
Excellent service and experience Had a really good experience at Perrine Auto. My salesman, Paul was very knowledgeable and very helpful. I would recommend this dealership to my frien Had a really good experience at Perrine Auto. My salesman, Paul was very knowledgeable and very helpful. I would recommend this dealership to my friends and family. First rate. More
great dealership to work with I was in the market for a used Cadillac Escalade I found it on Perrine's site, called and made an appointment to come to the store and see it. When I I was in the market for a used Cadillac Escalade I found it on Perrine's site, called and made an appointment to come to the store and see it. When I got there the truck was up front and it looked great. First I sat with my sales person Cathy she took some basic information then we went out for a test drive together. loved the escalade so after the test drive we went back in and my trade in was appraised. We worked out the numbers. Got a great price for my trade in. They sold me the Escalade at a fair price. I financed it and purchased a warranty. they gave me a great rate that even my credit union couldn't beat. The whole experience was pleasant and I didn't feel like I was pressured. I couldn't be happier! Thanks to Perrine for a great experience. More
Review of Rose Tuchel My husband and I recently had a bad experience with another GMC dealer. Bait and Switch. However, we are loyal to GMC and needed a truck quickly as My husband and I recently had a bad experience with another GMC dealer. Bait and Switch. However, we are loyal to GMC and needed a truck quickly as my husbands was recently totaled. I called and spoke to Rose on the phone. I told her exactly what we wanted and had questions on one I saw on the internet. She answered all my questions, I told her we were serious and ready to buy now if this truck had everything my husband needed. I also asked her to put all rebates together and provide me with the best price. She not only answered all of my questions, she emailed me the info I requested, faxed information on the truck to my husband. All this was done quickly. She even sent additional information that helped us that I did not ask for. Her work attitude, friendliness and quick response to everything was amazing. She made us want to do business with this dealership. We went to see the truck that same evening, purchased it and drove home with it. I cant say enough about how satisfied we were with Rose and our whole experience. Thank you Rose, Sincerely, Valerie Carey More
Wonderful Experience Working with Vinny and Rose was great. Vinny made the buying experience very pleasant. He was knowledgeable and very helpful in showing me the right Working with Vinny and Rose was great. Vinny made the buying experience very pleasant. He was knowledgeable and very helpful in showing me the right car. He was attentive without applying too much pressure (very important for me). Vinny knew the numbers well and worked with me to get the deal done on the terms I wanted. I would refer him to anyone who is in the market for a car. He was great!!!! More
Service Visit Called the service manager and he told me to come to the store and he will help with my problem. He did right away, and then I told him I was due for Called the service manager and he told me to come to the store and he will help with my problem. He did right away, and then I told him I was due for an oil change. I would make an appointment for later in week. He offered to do the service right away, if I agreed, which I did. Service performed timely and complete, with no issues. Assistant service manager, also made the visit very pleasant. More
Lease Experience Excellent process from when I was just looking to the end result - a brand new Terrain. The deal was great and, although to see my previous car go, a Excellent process from when I was just looking to the end result - a brand new Terrain. The deal was great and, although to see my previous car go, am very excited to drive the new Terrain More
MOST Horrible dealership I ever walked into After visiting the dealership to buy a new terrain fully loaded they told me they had the color options blah blah blah. The owner came out trying to t After visiting the dealership to buy a new terrain fully loaded they told me they had the color options blah blah blah. The owner came out trying to trial close me. The pricing was not the best I scene do your research and homework and do yourself a favor don't give this guy a dime of your money. He acts like he cares but don't be mislead or mistaken he is just another pushy car salesman. Now he just owns the place....I should have listened to guy a know who bought a SAAB 9-5 from them and was so unhappy. He said you would think if you bought a $50,000 car the service manager and the owner would treat you like a valued customer.buyer beware. More
Drove 2 hours to look at a used Ford Explorer. Biggest waste of time ever. They were expecting me so once I got there I took the car out for a test drive. When I got back, Cathy only asked how was it? She waste of time ever. They were expecting me so once I got there I took the car out for a test drive. When I got back, Cathy only asked how was it? She didn't ask any further questions and never have any info on the car so she was basically expecting me to buy this car solely based on what I saw on their internet listing. She immediately followed with "okay once this couple is done signing, we'll have you sign." When me and my boyfriend advised that we wanted to talk price she rudely said "ok I will see what you have in mind but I'm not gonna sit here and go back and forth with you, I've been doing this for 15 years." We told her the price we had in mind and she pretty much threw her head back and laughed at us and said no way. We said okay and she said okay and walked away. We then went home very disappointed. She said she had dropped the price $600 for me already which was a lie. The night before I went to look at the car, they dropped the price by $200 which she wasn't even aware of until I told her. Then she took $300 off as per the coupon on their website. I would never recommend this dealership to anyone. I have since bought a car elsewhere and couldn't be happier with my decision. More
The best part about this dealership is the service department. Although there are fewer service reps at the desks now. Service is friendly and the mechanics do fine work and know their brand. The w department. Although there are fewer service reps at the desks now. Service is friendly and the mechanics do fine work and know their brand. The work is also done in a timely manner. I never feel like I am being swindled by them suggesting unnecessary work unlike some oil change businesses I have been to. The standard oil changes are good because they really do go through the checklist of items. I can see them through the windows really inspecting the vehicle. They are accommodating with scheduling and even brought the truck to me since we are nearby. Sales was just okay, stereotypical sales. The owners seem aloof but I guess that comes from being part of the Cranbury community for so long. Perhaps taking the local customer base for granted? People do shop around now. I think if you want to revive your dealership you need to beat everyone's best price. The body shop does fantastic repairs and the Farrel (sp.) family that greets you at the body shop and let's you know your vehicles progress is friendly, knowledgeable and efficient. They said my truck would look just like new after someone hit it and they were right. A great repair. I thought the body shop fixed only the cars Perrine sold but they repair all makes. More