Performance Toyota Bountiful

This dealership is the bane of my existence. After purchasing my car from them nearly a year ago, I have experienced xxxx. I don’t understand how they are still in business. They have dropped th After purchasing my car from them nearly a year ago, I have experienced xxxx. I don’t understand how they are still in business. They have dropped the ball more times than I can count at this point. Most recently, they scratched my car door during regular service and after approaching them, they have ghosted me. During my car buying experience, they provided me several wrong time frames of when my car would arrive, they told me my car was ready, I showed up to pick it up and the car had the wrong VIN. They sent a short payoff for my previous car. I could go on and on about the misery this dealership has caused and would not recommend it to anyone. As someone who works in the Quality Assurance field, I find the behavior of all employees of this dealership horrendous. It is clear that they have no regard for customer satisfaction and I would advise anyone looking to purchase a car to steer clear of Toyota Bountiful. I will give them credit for attempting to make things right by offering a few free services but upon taking advantage of those services, I have ended up with more disappointment than relief! More

Videos from the tech with detailed explanations and amazing communication from Angela made it an easy and pleasant experience. They also came in almost $600 less than the quote. amazing communication from Angela made it an easy and pleasant experience. They also came in almost $600 less than the quote. More

The service department did an excellent job servicing my Toyota Tacoma! I highly recommend them to my friends and family members! Toyota Tacoma! I highly recommend them to my friends and family members! More

Toyota Bountiful always delivers my car on time or before. This last time I needed to be out of there by a certain time. And we had to add an extra service that needed to be done. They got me out on t before. This last time I needed to be out of there by a certain time. And we had to add an extra service that needed to be done. They got me out on time so that I could get to my next appointment. They are always very friendly courteous and keep me up-to-date on everything. They do not try to push anything that I do not need done to my car. I go the extra mile and time to make sure I can take my car to them. It is about a 40 minute drive from my house to the dealership to get my car serviced but it is worth it to me. Trust means a lot and getting my car serviced. More

Very helpful, no pressure, enjoyed the experience, got a great car at a great price great car at a great price More

Everyone was super. We had a little problem. It was resolve with exclamations of what we were paying for. It was all settled and the exclamations made sense and everyt We had a little problem. It was resolve with exclamations of what we were paying for. It was all settled and the exclamations made sense and everything was great. My husband LOVES the truck. Thank you. More

Great environment for car buying. Excellent staff, very inviting and welcoming. They take care of your needs. I'd love to do more business with them in the future. I'd definitely reco Excellent staff, very inviting and welcoming. They take care of your needs. I'd love to do more business with them in the future. I'd definitely recommend them to anyone and everyone. More

Tiff was amazing! Honest, great customer service, patient, understanding, follow through, overall a wonderful company to buy from! I highly recommend them. Honest, great customer service, patient, understanding, follow through, overall a wonderful company to buy from! I highly recommend them. More

This is the worst service I have ever had. I waited for 4 1/2 hours! No one offered a shuttle! They first told me it would only be 2 hrs, so I thought I would wait! They dealer did t care a I waited for 4 1/2 hours! No one offered a shuttle! They first told me it would only be 2 hrs, so I thought I would wait! They dealer did t care about the costumer. I left several texts went and asked and Devon was nowhere to be found. This was terrible service!!!!! I am not a happy person at all with Toyota Bountiful!!😡😡😠😠 More

Toyota Bountiful is always so great to me. Service is quick and easy and their sales people listen to what I have to say. Also, Alex in finance wasn't pushy and explained things clearly to me. Service is quick and easy and their sales people listen to what I have to say. Also, Alex in finance wasn't pushy and explained things clearly to me. Love this place! More