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Performance Nissan
Pompano Beach, FL
699 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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699 Reviews of Performance Nissan
October 05, 2015
STAY AWAY – SNEAKY SLIMY SALES TATICS I was talking to a few different dealers looking for a specific used car. Performance Nissan was one of those dealers. I live in SW Florida and was j I was talking to a few different dealers looking for a specific used car. Performance Nissan was one of those dealers. I live in SW Florida and was just under a 2.5 hour drive away from this dealer. I inquired on the dealer’s website and was discussing terms with Jose W. Robles whom was some sort of internet sales consultant. I was specifically told that the car out the door (including taxes, dealer fees, etc.) was the price I was looking for and the only item I would be responsible for is for tag only. I purposely waited to buy on the last day of the month because I noticed many of the different dealers I was working with was willing to negotiate to close out the month strong. After extensive back and forth with all the dealers, I picked Performance Nissan because of the price I was promised. I let Jose W. Robles know that I was far away and I would be driving across state to purchase the car. Not only did I have an email from him but I also sent him a text message MAKING SURE that the price was what he stated it was and that there would be no surprises when I got there. He assured me that price was correct. I was very excited and drove there in confidence that I would be coming home with a new car. When I got there, I was handed off to a floor salesman and test drove the car. I thought the car was perfect and wanted to move forward. Once I gave them the green light, I was forced to wait close to 3 HOURS to sit down with the closing department. At that point, I knew we were only a couple of minutes away from my exciting ride home with my new car. TO MY SURPRISE, when the closing department gave me the paperwork the price was $1800 more then what I promised. After being explained there must have been some sort of mistake I was told that the General Manger (GM) cannot let the car go for that price and there was nothing they could do. I WAS FURIOUS at this point and demanded I speak to the GM in person. After 20 minutes of waiting for the GM, I was offended on not only how he handled the situation but more offended by his offer for a free tank of gas for my troubles. This type of sales tactics are unacceptable and should have some sort of recourse. I myself am a sales person and my word is the nature of my business. Employees need to be accountable and the dealer should HAVE NOT let me walk out the door as angry as I was. I would NOT RECOMMEND ANYONE to buy a car from PERFORMANCE NISSAN or getting quotes from Jose W. Robles. I will be posting this complain everywhere I can! More
by ErnieG54
October 04, 2015
Patience and Willing to Meet my Needs I am on my 4th lease relationship with Nissan , so yes I enjoy the brand , but there must be more . I have more specific needs as I spend a lot of I am on my 4th lease relationship with Nissan , so yes I enjoy the brand , but there must be more . I have more specific needs as I spend a lot of time in a vehicle. Therefore I need an associate that knows his product and can match my diversified needs ; comfort , cargo area , technology , economy . Jose spent time on the tel , test drive , walking the lot , checking all inventory possibilities to locate what would best satisfy my needs. His efforts and sincere interest in my needs kept me relying and trusting that he would help me find the best vehicle for me. I am grateful and would highly recommend a car buyer to seek out Jose when car shopping . My best , Alk More
by alk fishman
Employees Worked With
Phil Sammario, Jose Robles
October 03, 2015
Found the car I wanted When I arrived at the dealership they had just sold the car I was interested in. They were quick to show me other possibilities and patient while I ma When I arrived at the dealership they had just sold the car I was interested in. They were quick to show me other possibilities and patient while I made my decision right before closing. They actually had to bring the car from another dealership but we're great with the offer. It was so great I didn't even have to haggle. Super happy. More
by MeL
Employees Worked With
Kelly Cowart
October 02, 2015
Ourstanding We called Performance Nissan today and spoke with Bobby the owner.. We explained what we were looking for and the price we were looking to pay.. He to We called Performance Nissan today and spoke with Bobby the owner.. We explained what we were looking for and the price we were looking to pay.. He took all our information and said he would get back to us.. One hour later he called and we were on our way to the dealership.. He had the car ready for us and the deal was set to go.. He and his staff Jose and Steve were terrific.. This was the best car buying experience we have ever had.. They were honest, professional and totally knowledgeable If you are looking for a Nissan this is the only dealer to go to.. We are now enjoying our brand new Nissan Thank you Bobby and staff More
by bmk
Employees Worked With
Bobby
September 28, 2015
Great service I was very pleased with the service and the vehicle that I purchased. Every one was organized, professional and handled the transaction efficiently. I I was very pleased with the service and the vehicle that I purchased. Every one was organized, professional and handled the transaction efficiently. I would strongly recommend this dealership to anyone. Can't wait to come back once my lease is up!! Kelly Cowart It's a great, professional sales man More
by Me2015
Employees Worked With
Kelly Cowart
September 26, 2015
Great service all around I want to send out my special thanks to Ed for his professionalism and great follow up! Regards, Raul Rosano Fort Lauderdale Airport Shuttle, I I want to send out my special thanks to Ed for his professionalism and great follow up! Regards, Raul Rosano Fort Lauderdale Airport Shuttle, Inc. More
by Fort Lauderdale Airport Shuttle, Inc.
Employees Worked With
Dee Dieuville
September 25, 2015
NEW MAXIMA LEASE Excellent and friendly service from start to finish. My sales consultant was Sean Bermudez and he was very knowledgeable and friendly. He also too Excellent and friendly service from start to finish. My sales consultant was Sean Bermudez and he was very knowledgeable and friendly. He also took a low-pressure sales approach which I really appreciated. 5 GOLD STARS FOR HIM! Even the receptionist and the finance guy were very warm and friendly. Great experience! (ice clean and modern showroom as well.) Steve K. / Ft Lauderdale, 9/25/2015 More
by stevekon
Employees Worked With
SEAN BERMUDEZ
September 22, 2015
Great Dealership! I came to Performance Nissan to look at 2 vehicles. The sales rep Sean was very nice and courteous. He immediately got the 2 vehicles ready and I st I came to Performance Nissan to look at 2 vehicles. The sales rep Sean was very nice and courteous. He immediately got the 2 vehicles ready and I started my test drive. Without any pressure he gave me the time to review the vehicles and decide which one fit my needs the best. From the GM to the Finance Officer everything was great. I would definitely recommend this dealership to friends and coworkers! Thank you Performance Nissan, you made my car buying easy and I was out the door in my new Frontier in approx 2.5 hours! More
by Christy Z
Employees Worked With
Sean Bermudez, Stephen Rideg, Alexa Brooks, Bobby Serpentini
September 21, 2015
Exceptional sales experience We purchased 2 Nissan Titan trucks on the same day Tim mills , victor and the owner of the dealer bent over backwards to help us and accommodate us th We purchased 2 Nissan Titan trucks on the same day Tim mills , victor and the owner of the dealer bent over backwards to help us and accommodate us thank u and we will refer everyone to performance Nissan you all rock More
by Lighthouse med
Employees Worked With
Victor, sales manager , Tim Mills
September 17, 2015
Quality service with a smile Brought my car in for a quick service before a long road trip. I was impressed with the attention to detail and the cou.rtesy of your employees Brought my car in for a quick service before a long road trip. I was impressed with the attention to detail and the cou.rtesy of your employees More
by SoFloJen
Employees Worked With
John Schatzl
