Performance Chrysler Dodge Jeep Ram Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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BUYER BEWARE! My husband purchased a 2023 GMC Sierra 1500 from Performance Chrysler Jeep Dodge Ram Georgesville on July 5, 2025. It had 23,485 miles on it. Less t My husband purchased a 2023 GMC Sierra 1500 from Performance Chrysler Jeep Dodge Ram Georgesville on July 5, 2025. It had 23,485 miles on it. Less than two weeks later, the “Service Brake Pad Monitor” light came on. Knowing what I know now, they probably sold it to him having only reset the warning light, not actually fixing the problem. Less than one month later, my husband passed away. While dealing with grieving kids and planning his funeral, I had to figure out why this sensor light was on--preferably before the first payment as I wanted to sell it before having to make payments and before it got repossessed. I contacted Alex (name changed so they don’t sue me) with “service” and was told I needed to go to a GMC dealer because the truck was under warrantee and therefore, it was the dealer’s problem, not theirs. So, I took it to a GMC dealer and $125.00 later was told the brakes were down to 2mm, the rotors were rusted and grooved and the truck was not safe to drive. My son had driven the truck more than once moving stuff to his apartment. So, he was driving a truck with a heavy load and unsafe brakes on the highway. Thank God I didn’t have to plan two funerals. I called Alex with the information about the brakes and rotors, and he said they can’t use information from a third party. They’d have to see it themselves. I was also told that they replaced the rotors and two tires. Per my request, he sent me what he called a service report. Not appreciating the run around I was getting and because I lacked the time and energy to deal with what is clearly an unethical business, I took the truck to my local mechanic for a second opinion. They confirmed what the GMC dealer said. I had them make the repairs as I would never sell this truck to someone knowing that it was unsafe. When I picked it up I was told the rotors were factory parts and had never been changed. In fact, the mechanic had to torch off the bolts/screws because they were rusted on. Additionally, the tires were not new and there was no information on CarFax regarding maintenance on the truck. It cost me $1500.00 (plus the $125 diagnosis from GMC) to repair a truck that my husband owned for less than a month and put fewer than 300 miles on. The money pales in comparison to the time and energy I had to put into rectifying what should have been a non-issue if the people at Performance Chrysler Jeep Dodge Ram Georgesville had any ethics whatsoever. In my final conversation with Alex, he had the nerve to tell me they gave my husband “a great deal on that truck”. Seriously? If you are considering purchasing a vehicle from Performance…..Georgesville, please do your homework. Take it to a neutral third party for an inspection. It will be money well spent. Or better yet, go to a reputable, trustworthy place to start with. Gave them one star only because zero wasn't an option. More
Highly impressed with this dealership from start to finish. We worked with Jay, who is new to the dealership but has years of experience and was honestly just a really great human. I was most impressed finish. We worked with Jay, who is new to the dealership but has years of experience and was honestly just a really great human. I was most impressed with his willingness to ask his coworkers for help to make sure the entire process went smoothly. The dealership clearly has established a team mentality. Right before driving our new wrangler off the lot, we asked for help getting the top down. Another employee came out and we all learned the process together. Five stars for service and genuine kindness!! More



