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Performance Chrysler Jeep Dodge Ram Georgesville

Columbus, OH

4.4
356 Reviews

1130 Automall Drive

Columbus, OH

43228

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Showing 356 reviews

July 18, 2023

Horrible after the sale . Needed a special form for Ky sale and finance manager said he had never heard of such a thing . Temp tag ran out and then received my title paperwork More

by Rrmason49
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Devin, Tyler , Jill
Jul 18, 2023 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Performance Chrysler Jeep Dodge Ram Columbus and would like the opportunity to discuss the customer service and communication you received from our Sales and Financing Teams. Can you please send your contact information to me? Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

July 06, 2023

I’ve been ignored for 6 months by the finance department and the GM Ted Johnson. I asked for a 15k lease and they wrote it up as a 10k. I noticed immediately and tried to have it fixed. Now it’s 6 months la More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ted Johnson
March 07, 2023

Another shady car dealership. Bought a $35,000 truck from this dealership and upon delivery there was a tire sensor warning on the dashboard. I was told it would reset itself afte More

by Yep
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Chris sales manager
Mar 07, 2023 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hello, Your feedback is important to us here at Performance Chrysler Jeep Dodge Ram Columbus. I would appreciate the opportunity to speak with you to address your feedback about our Service Team here. When you have an opportunity, please contact me directly so we can discuss this further. Thank you, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

February 20, 2023

Sales Manager Rodney has kept me informed on my car repairs. They were honest and up front about our car. I would recommend anyone to purchase a car here More

by Toni Fast
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fowler
Feb 21, 2023 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Thanks for the great feedback, Toni! Honesty, integrity, and customer service are top priorities here at Performance Chrysler Jeep Dodge Ram Columbus. We're so glad to learn you had a great experience and we know the future will yield equally great results.

February 07, 2023

This dealership is a complete ripoff. bought a jeep wrangler 2018 used ( 47000 miles) $32000. Smelled antifreeze during test drive . They replaced coolant tank. still smelled coolant when More

by Ray
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris Manofsky
Feb 09, 2023 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Ray, I would like to speak with you further regarding your vehicle and experiences with us at Performance Chrysler Jeep Dodge Ram Columbus. When you have a moment, please feel free to reach out to me so that we can discuss your feedback. Thank you, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

Feb 13, 2023 -

Ray responded

Really don't know why I'm responding since this will be ignored like 2 prior emails . This " dealership " ripped me off . Even when they sent me the title, it was in a plain white envelop.... not even a generic " thanks for your business " . Guess there's a reason why this dealership is ranked 50th out of 122 dodge dealers in ohio . Thanks for ripping off your customers to point of some getting the attorney general involved. Next time I buy a vehicle I'll definitely check more reviews than just Google ....meanwhile I'll be spending $$ to fix issues that this horrible dealership refuses to fix .....

January 19, 2023

I came in today for oil change/tire rotation. I've been having my Jeep Cherokee serviced here for 3 or 4 years. About a year ago I had them service my transmission and transfer case. The guy a More

by stevedj70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name.
Jan 20, 2023 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hello, We take our customer feedback very seriously and would like the opportunity to speak with you about your recent visit to our Service Department for an oil change and tire rotation and the level of customer service you received. Can you please send your preferred contact method to me? Thank you, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

November 19, 2022

Schedule for oil change and rotation of tires spent 1 hour and half to find out that they didn’t have oil filter and hadn’t even done anything was told it was being aligned. I just took my Jeep back won’ More

by Marblefisher
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Nov 29, 2022 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hello, Please know that we here at Performance Chrysler Jeep Dodge Ram Columbus take your feedback seriously and I would appreciate the opportunity to connect with you and discuss your experience with our Service Team regarding a recent oil change. Please email me at your earliest convenience with your best availability so we can discuss this in greater detail. Thank you, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

October 13, 2022

Purchased my second vehicle there 3 weeks ago. Salesman Tim Cox was fabulous both times. The car has transmission issues, probably why it was traded in. I took it to service, not a super friendly More

by renneb1021
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Cook
August 31, 2022

best service ever, Damien M was the man! If your looking, choose this guy! Youll be glAd you did! More

by elitemartialartswv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien McGhee
July 14, 2022

Horrible Service followup with recent Ram purchase. Dealership salesman, Tim Cox, will not return my calls/ text. Choose another salesman if you decide to shop there. More

by Terrible
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Cox
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