Performance Chrysler Dodge Jeep Ram Columbus

Very poor and disappointing experience. My son had his first dealership purchase and it was unfortunate that we went here. He found a decently priced Honda Accord and we drove it around t My son had his first dealership purchase and it was unfortunate that we went here. He found a decently priced Honda Accord and we drove it around the block, all seemed fine and we made the purchase. Then everything changed, the TPMS light came on before he left the lot and then it shifted irregularly when accelerated to about 50mph. He drove it back in and stated he'd like to cancel the purchase but the manager on site assured him that they would take a look and even send it to their "sister-site" Honda Marysville as maybe their mechanics may have overlooked something since they typically service Dodge/Jeeps. They then decided that since they took it for a ride that all was fine and refused to take a second look or send it to their Honda folks. We have Accords in our family and none have the same or similar shifting issue and since the car was sold "as-is" were not comfortable with their decision. At that point the only option given was my son had two days to pick another vehicle or he had to keep the questionable one because they were not willing to do anything else to alleviate his concerns with the transmission. The Accord was nearly half his annual salary and with a new car payment, he would not have additional funds for repairs. The available options for other used vehicles was pathetic but they refused to allow him to shop at their sister site that had multiple certified options to choose from. He then had to settle for a newer but stripped down more expensive vehicle because there were very few alternatives available. Very poor customer treatment, the dealer had the upper hand and strong-armed him into a decision on the day that neither the manager or salesperson was present. All my son wanted was to know that the original car he purchased was not going to have an issue but they refused to take the time and effort to address his concerns and make him confident in his purchase. The salesman threw shade at a dealer down the street for questionable integrity but seems like this place just wants to move vehicles more than provide a quality buying experience. Not to mention, the car he settled on had only one key fob and they refused to provide a second fob or floor mats. I highly recommend going elsewhere when looking for a new or used vehicle. More

On way home 3 warning lights came on. Claude said ignore. 3 days later the car does nothing t run. Most dishonest company and people Ive experienced. Refused return manager Chris! Claude said ignore. 3 days later the car does nothing t run. Most dishonest company and people Ive experienced. Refused return manager Chris! More

very honest, professional people. don’t feed you a line of crap. which makes me feel more comfortable and not on defensive edge don’t feed you a line of crap. which makes me feel more comfortable and not on defensive edge More

They were Great. And Will Long was very nice and explained alot about the jeep Gladiator And Will Long was very nice and explained alot about the jeep Gladiator More

The service department was very responsive and provided detailed analysis on the vehicle. Good customer service. detailed analysis on the vehicle. Good customer service. More

Love the video by mechanic really put me at easy with knowing vehicle has truly been inspected. Staff is friendly and facility is clean. knowing vehicle has truly been inspected. Staff is friendly and facility is clean. More

I worked with Mike he was great and not pushy. He was down to earth and let us look around. He worked well with Tim in finance to get us the best deal out of my trade in. He was down to earth and let us look around. He worked well with Tim in finance to get us the best deal out of my trade in. More

Best dealership I have every been to. They take care of me at every turn. They take care of me at every turn. More

Quick, great, very friendly and I love the video where the mechanic is explaining the work! I'll be back!!! the mechanic is explaining the work! I'll be back!!! More

Really nice place and clean. Friendly staff, great environment. Very helpful as soon as you walk in through the front door or park in the lot. Friendly staff, great environment. Very helpful as soon as you walk in through the front door or park in the lot. More