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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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August 27, 2022

Staff is extremely helpful and polite. Starting from scheduling. They are always very understanding of any concerns I have. More

by IVONNEI107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 26, 2022

My service appointment went smoothly, and the issues were addressed. From booking the appointment to the detail of a cleaned vehicle, I am totally satisfied. More

by skyvisions
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 22, 2022

Best service around. Clean dealership. Very prompt with call backs. Advisors are excellent. Vehicle is cleaned . More

by ALFONSO.CORREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 18, 2022

It took 2. 5 hours to have my oil changed and I set an appointment for 9am. I even waved my car wash to get out sooner. It would have taken an additional 15 min More

by BRIAN@SPECSERVICESLLC.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Vaz
August 17, 2022

Excellent facility. Very accommodating and efficient staff. Everything from the easy to use website to the knowledgeable service advisor was top notch. Five stars. I h More

by Jose D Espinal
Customer Service
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Aug 19, 2022 -

Performance Buick GMC responded

Thank you, Jose, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 17, 2022

Upon driving my car in, I received immediate attention. Office staff was very friendly and efficient. More

by ROSONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 16, 2022

The service was great and I will definitely be back. It was overall a great experience More

by RICHARDWBRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle, Matthew Papol
Aug 16, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future.

August 10, 2022

The secretary was not helpful when I called to check if my vehicle was done with service. The car was was sloppy. It took too long for a simple oil change. More

by SWEINTRAUB21
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
August 10, 2022

Matt does a great job with scheduling and communication. He takes care of your vehicle so you don’t have to think about it. More

by bmu1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Papol, Luis Vaz
Aug 10, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Matt. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 10, 2022

Mike Thorn is a professional. took care of the service with no issues. I was not inconvenienced in any way whatsoever. More

by CHARLIE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

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