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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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September 16, 2022

Luis was extremely nice understood the problem and the service manager was also very nice. They provide shuttle service to work or your home. Excellent dealership. More

by Bbgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Sep 17, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Luis and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 16, 2022

The staff is very nice. I felt comfortable bringing my car there. I was confident my car would be repaired correctly. More

by kdianuzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Sep 17, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 15, 2022

The dealership is excellent. The service and the people are the best. I will recommend everyone More

by DMARGOLIS30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Sep 15, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 14, 2022

Great service for my 45,000 mile service call. They were able to drive me back home instead of waiting for service. More

by drkarlosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

I was driven home and back service was done in a timely manner everything thing was great More

by TIMSHELF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Kasper, Al Amado, Mark Bilhuber, Matthew Papol, Luis Vaz, Hector Colon
Sep 14, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 14, 2022

Luis Vaz (service consultant) is extremely professional, kind and thorough. It is true a pleasure to experience continued top notch service at Performance GMC. I don’t think we will ever go anywhere again More

by 2020tranquility
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kasper, Luis Vaz
September 14, 2022

Very professional. Handled my car with care. On the negative side service takes very long. More

by TMURBAN75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Sep 14, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We do apologize for your wait as this is not typical. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 14, 2022

Luis Vaz was very professional and kept us up to date on all issues with my vehicle. I was very pleased with the service and professionalism of the entire staff. More

by diane0819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
September 14, 2022

As always everything is efficient and courteous. The whole process is on point from scheduling the appointment with Mike, drop off and pick up. The service team is top notch and knowledgeable. T More

by EXUXG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 14, 2022

My experience at the Buick dealership was better than I could have ever expected! I was greeted immediately upon my arrival to the garage for my appointment. The service crew was kind and worked in a quick More

by Jen H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Performance Buick GMC responded

Thank you, Jen, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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