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Performance Buick GMC - Service Center
Cedar Knolls, NJ
599 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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599 Reviews of Performance Buick GMC - Service Center
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October 29, 2024
I brought my vehicle in for service. I found that the service department had great service, the repairs were done quickly, and the staff was also extremely helpful. I found that the service department had great service, the repairs were done quickly, and the staff was also extremely helpful. More
by FHERNANDEZ053193
Verified Customer
October 26, 2024
Provided great customer service and I was in and out quick. They took my truck right in. quick. They took my truck right in. More
by gmurolo13
October 25, 2024
Performance GMC has been my go-to for years, thanks to the exceptional service provided by the service manager, Mike Thorn, and Anderson Sanchez. Their dedication to ensuring my trucks are repaired quickl the exceptional service provided by the service manager, Mike Thorn, and Anderson Sanchez. Their dedication to ensuring my trucks are repaired quickly and efficiently is unmatched. I highly recommend their services and will not consider taking my trucks anywhere else. More
by Drew
October 22, 2024
Steve went beyond expectations with his assistance, frequent updates, and effort in coordinating the work that needed to be done and the insurance company. Thank you. frequent updates, and effort in coordinating the work that needed to be done and the insurance company. Thank you. More
by colettehippo
Employees Worked With
Steve
October 21, 2024
everything went as good as it could, the only thing the service dept did not do was to rerset my dash information display in what they did complete service dept did not do was to rerset my dash information display in what they did complete More
by lou22
Employees Worked With
October 04, 2024
Overall a good experience. Was not happy about the pricing to program and replace a new key however. Was not happy about the pricing to program and replace a new key however. More
by Flag419
September 30, 2024
I’ve had a horrible experiences with both the sales department (2023)and the service department (last week) at this dealership. With regard to last week: I drove in for a routine oil change and ti department (2023)and the service department (last week) at this dealership. With regard to last week: I drove in for a routine oil change and tire rotation. I ended up leaving the dealership with a completely defunct anti-lock brake system, traction control system and Stablitrak system (immediately upon starting my engine). As soon as I pulled out of the parking lot I immediately called the dealership. A woman dismissively picked up the phone & gave me the cold-shoulder (like I was bothering her by calling) - stating that my service agent would be the only one who could assist me via a call back. Almost an hour went by with no call back, so I returned to the dealership in-person. I was told that my vehicle would not be able to be looked at on that day - but rather on a later date. Keep in mind, I live over an hour and a half away. I took my truck in with a completely functional ABS, traction control, and stabilitrak system. During the tire rotation, something was clearly damaged/done incorrectly. I should not have to come back at a later date (and possibly pay) for the dealership’s shortcoming during a routine tire rotation. I paid for the tire rotation; the dealership should have (correctly) FINISHED the job they started. Please rectify this. 609-638-7348 More
by evansmr892
Employees Worked With
Several employees
