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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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July 20, 2023

The person who moves the vehicle back for customer pick up should not be adjusting the seat, having the seat all the way forward when trying to get in during a deluge resulted in me being soaking wet waiti More

by PROMAN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
July 19, 2023

Michael does a great job. Explains everything to me and makes sure I understand what he said. Matt also is great with us. I finilly tracked him down after he left the oth More

by Rinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol
Jul 20, 2023 -

Performance Buick GMC responded

Thank you, Rinny, for the great review. It is our pleasure to hear about your positive experience with Michael, Matt and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 18, 2023

Staff was both helpful and friendly. They had me in and out on time and on budget. Thanks for the great service Performance! More

by PKORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Jul 18, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 15, 2023

Excellent service and was kept well informed. They even stayed late to get my truck back before the weekend. Thanks! More

by terryr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol
Jul 16, 2023 -

Performance Buick GMC responded

Thank you, Terry, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 15, 2023

Very professional and helpful team. I would recommend to my friends and family. Thank you More

by flupo28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

July 15, 2023

Excellent Service! Michael explained everything thoroughly. Since I was waiting Michael managed my timing expectations perfectly. More

by DONNASOBOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Performance Buick GMC responded

Thank you, Donna, for the great review. It is our pleasure to hear about your positive experience with Michael and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 12, 2023

great just need magazines or tv in waiting room nothing more to say than you More

by PVL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your feedback and wish you many safe miles!

July 09, 2023

Michael was extremely helpful in taking care of my service request. He oversaw the issue with my vehicle in the expected timeframe and assisted in the fix of an unrelated issue that occurred in the de More

by mbekk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 07, 2023

Bought vehicle in for a recall and 7500 mile service. Facility was clean and comfortable and everyone working there was professional. More

by mjdgarage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

July 02, 2023

Excellent & professional customer service. Everything was done in a timely manner. I was very satisfied with the service. More

by avatar89859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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