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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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October 17, 2023

I had my first tuneup on my new Buick Encore GX yesterday at Performance Buick in Cedar Knolls NJ….Tony was outstanding in scheduling and greeting me as I pulled into the service bay….everything was efficien More

by phyllisconway1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony of the Service Department ?? ?? ?? ?? ?? , Matthew Papol, Luis Vaz
Oct 18, 2023 -

Performance Buick GMC responded

Thank you, Phyllis, for the great review. It is our pleasure to hear about your positive experience with Tony and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 16, 2023

Awesome staff. Very clean waiting area and knowledgeable, professional employees. Highly recommended. Thanks for your Service. More

by HCARRASQUILLO.MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight
Oct 17, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 12, 2023

Great service got the job done on time as promised. Easy to communicate via text w service representative Michale. More

by alecat22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol
Oct 13, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again in the future, but until then, drive safely!

October 11, 2023

Excellent service and very nice people and very welcoming place , like to take my Buick encore there More

by Mayra.meza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Papol
Oct 12, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

October 11, 2023

Very pleased with service. Did not have to wait too long for the car to be serviced More

by marhermemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 06, 2023

Clean facilities, on time, courteous advisor, car was returned washed and within the estimated time. More

by JJTERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor isn’t listed but he was excellent
Oct 07, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 04, 2023

Am always treated well, and with intelligent dialogue on the issues I am there for…from Diana, to mechanics, and especially Mike Thorn, who pulls it all together, while working with me. Family and friend More

by skyvisions
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana
Oct 07, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience over the years with our team. We appreciate your business and wish you many safe miles!

October 03, 2023

a big thank you to the mechanic fixed wipers while I waited, and recommended some maintenance. More

by DMPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Oct 04, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 29, 2023

Timely service and courteous and friendly service staff. Wait time was as expected and stated. More

by bobo994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 29, 2023

I have been here several times and every time I interact with a team member, I am treated very well. The team over in the service department and the shuttle drivers are very knowledgeable and professional. More

by alex18809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle drivers , Matthew Papol, Luis Vaz
Sep 30, 2023 -

Performance Buick GMC responded

Thank you, Alex, for the great review. It is our pleasure to hear about your positive experiences with our service team. We appreciate your loyalty and look forward to seeing you again. Until then, drive safely!

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