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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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December 02, 2023

The truck bed liner was installed quickly and the parts arrived as expected. No issues. More

by mrdurenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 27, 2023

Good Service I wish the prices were lower or you offered a senior discount on services. More

by williamfd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Performance Buick GMC responded

Thank you, William, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 22, 2023

Great service and communication from start to finish. Service was completed in a timely manner. More

by mhoffman796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Report | Print
Nov 22, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 13, 2023

Michael in finance made the experience simple and easy. Also the Sales Manager Lenny was very professional and courteous. More

by GUERR66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Diaz-Parra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Michael and Lenny. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

November 07, 2023

The service was prompt and the service advisor, Michael Thorn was very courteous and professional More

by zadsrmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 04, 2023

Bought this certified preowned vehicle just over a year ago, and it’s been a nightmare. I’ve had it in for repairs more times in a year than I have with other cars for several years. I was sold a heap of More

by CMBOYER987
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Many, and none have resolved the issues
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November 03, 2023

Honest, forthcoming didn’t try and rip me off by selling a service not needed More

by JNFARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

November 02, 2023

Staff fully explains the work needed before it’s done. The facility is clean and comfortable with plenty of free refreshments. Appointments are easy to book. Overall a pleasant experience and my car is ru More

by revagnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 25, 2023

Great Staff as always. Dwight Phillips awesome service advisor always very helpful , Knowledgeable and professional. More

by HCARRASQUILLO.MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
Report | Print
Oct 27, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Dwight and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 25, 2023

The attention was amazing and the waiting time wasn’t long at all, the people in there treated me really well More

by monterotatiana5312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol
Report | Print
Oct 27, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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