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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
683 Reviews

683 Reviews of Performance Buick GMC - Service Center

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June 03, 2025

Very customer focused. Friendly staff and good quality work. They call after the service to make sure everything went as promised. More

by SLINKBLINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barker
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Jun 04, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 01, 2025

That dealer is a scam. They offer you a service and charge you more than $1,000. They aren't even capable of checking the oil level, etc. Total scam. More

by IVAN.TORRES3443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgard pierre
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May 30, 2025

Service technician Norman was very accurate and helpful. Told me I would be in and out quickly. If I did not take the car wash which it was a rainy day and I could care less. More

by tony@ozcustombuilders.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman
Report | Print
May 31, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Norman and the rest of our team. We appreciate your business and wish you many safe miles!

May 29, 2025

Always quality service work and friendly, knowledgeable staff. Prices are fair, too, and they work with the customer as well. Norman assisted me this time and he was great! He listened well and was very th More

by Dkay07940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
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May 30, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Norman and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 29, 2025

Norman is amazing! ! One of a kind! Excellent customer service! Efficient and organized. Great job! More

by MEGANSCHAAF
Recommend Dealer
Yes
Employees Worked With
Norman
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May 30, 2025 -

Performance Buick GMC responded

Thank you, Megan, for the great review. It is our pleasure to hear about your positive experience with Norman and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 28, 2025

So far, everything is moving along smoothly. Service still has my truck so hopefully it will be finished today. More

by armentigary
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 28, 2025 -

Performance Buick GMC responded

Thank you so much for sharing your experience with us! Please let us know how the rest of your experience is once the truck is finished. We appreciate your business and hope to see you again in the future!

May 28, 2025

Service associate greeted me promptly and my vehicle was taken in right away for service. As always, my vehicle was well taken care of and returned to me promptly. More

by TSNELLINGS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgard/Eddie in service
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May 28, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

May 28, 2025

Very pleased with oil change and rotation. Norman was great to work with...until our next visit More

by JJ.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman
Report | Print
May 28, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that Norman provided you with such efficient and excellent service. We look forward to assisting you again in the future!

May 27, 2025

Eddie did a great job getting my car serviced and explaining what was going on throughout the process. More

by cmmontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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May 28, 2025 -

Performance Buick GMC responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Eddie provided you with such efficient and excellent service. We look forward to assisting you again in the future!

May 23, 2025

Mike Thorn and Norman Hoyt are at the top of their game when it comes to customer service. Their dedication to the customer and the brand are definitely an asset to Performance GMC Keep up the good work More

by EXUXG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike, Norman and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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