Peoria Ford - Service Center

Great service. Communicated throughout the whole process and let me know what was getting fixed in detail: Communicated throughout the whole process and let me know what was getting fixed in detail: More

My technician Ben was great! Very professional as well as punctual. My service was completed in 20 minutes and with the convenience of being at my own home 🏡. It doesn't get mu Very professional as well as punctual. My service was completed in 20 minutes and with the convenience of being at my own home 🏡. It doesn't get much better than this kind of excellent service. More

Mark was awesome he did a great job. Team there is always so great and helpful. Team there is always so great and helpful. More

The service rep Michael is great. No issues. Communicates well and through. Rating is due to a change in payment policy. They either add a surcharge for credit card, or you pay cash No issues. Communicates well and through. Rating is due to a change in payment policy. They either add a surcharge for credit card, or you pay cash or debit card. On a $1500 dollar bill that is unreasonable. They will add surcharge for checks, and do not take checks nor a payment such as Zelle. Apparently a new policy and very disappointing More

My service writer, Logan Roberts, has always provided me with outstanding, professional service in taking care of the repair needs of my vehicle. I look forward to receiving excellent service in the future with outstanding, professional service in taking care of the repair needs of my vehicle. I look forward to receiving excellent service in the future. More

Joe did a great job and addressed my concerns with all the recalls on my truck. the recalls on my truck. More

Joe was very responsive to getting my vehicle in quickly and the system did a wonderful job of keeping me informed of the progress and the system did a wonderful job of keeping me informed of the progress More

The service guys are so personable and very helpful! Joe has always helped me out and his back up’s also Joe has always helped me out and his back up’s also More

Service was good. Explanation of services was good. Speed of service was good. Place was clean Explanation of services was good. Speed of service was good. Place was clean More

Excellent service and great follow up when promised. I would go back again for service ar this dealership I would go back again for service ar this dealership More