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348 Reviews of Peoria Ford - Service Center
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August 27, 2024
Peoria Ford is the best dealership in the valley. Pat Hickey and his crew can never do wrong! Pat Hickey and his crew can never do wrong! More
by TANNER PIKE
Verified CustomerEmployees Worked With
August 27, 2024
They Kept our car for over 5 days and still no answer as to our 2 different repair needs. No one even called our warranty company to at least see if it’s covered. Basically didn’t keep their word and lack o to our 2 different repair needs. No one even called our warranty company to at least see if it’s covered. Basically didn’t keep their word and lack of communication.. we always had to follow up with them instead of them reaching out to us. Car was dirty from being outside for a whole week as we dropped it off on Saturday and picked it up the following Saturday. Didn’t run it thru their wash as a courtesy for not addressing any of our reasons for bringing our vehicle there. Johnny was our contact.,. Reported the issue to manager Michael.. still waiting for a response. Won’t hold our breath. More
by SHEPHERDES71
August 27, 2024
Our experience was very great and fast! John helped us figure out a problem we needed solved and was very attentive. Great service John helped us figure out a problem we needed solved and was very attentive. Great service More
by Mortiz9172
August 26, 2024
I drive 45 minutes to an hour to have my vehicle serviced here. If it weren't for the quality customer service that I've received from my service advisor Joe, I would go somewhere else. here. If it weren't for the quality customer service that I've received from my service advisor Joe, I would go somewhere else. More
by iamtraviscampbell
Employees Worked With
Joe Starks
August 26, 2024
So many reasons. First, drove my vehicle over 200 miles left my vehicle on empty, and every service some issue always occurs- this particular one is on a new vehicle. First, drove my vehicle over 200 miles left my vehicle on empty, and every service some issue always occurs- this particular one is on a new vehicle. Like really? More
by LEGNEDARYAIRLLCAZ
Employees Worked With
Rather not
August 25, 2024
Quinton is very knowledgeable and honest about the time and cost of my repairs. He took care of the problem that would have taken the interior department weeks to get done. He is without a doubt one of the and cost of my repairs. He took care of the problem that would have taken the interior department weeks to get done. He is without a doubt one of the best service intake employees at this dealership. More
by JESSDUDE5
Employees Worked With
Michael Quinton
August 25, 2024
Quick lane oil change took 3 hours 50 minutes even though had appointment. Service Rep Jonathan said the appointment was with him not for the actual service. This is absolutely unacceptable and I will be res had appointment. Service Rep Jonathan said the appointment was with him not for the actual service. This is absolutely unacceptable and I will be researching an alternative location. More
by bygreen65
Employees Worked With
Jonathan, service rep
