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Peoria Ford - Service Center

Peoria, AZ

4.2
351 Reviews

351 Reviews of Peoria Ford - Service Center

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August 27, 2024

Logan Roberts is great. I’ve been working with him for a few years now. He has become more like a friend than a Service Advisor. He is attentive, and genuinely takes time to More

by ENIELSEN426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Roberts
August 27, 2024

Peoria Ford is the best dealership in the valley. Pat Hickey and his crew can never do wrong! More

by TANNER PIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Kopecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe McMurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

They Kept our car for over 5 days and still no answer as to our 2 different repair needs. No one even called our warranty company to at least see if it’s covered. Basically didn’t keep their word and lack o More

by SHEPHERDES71
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Gidney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny service dept
Sep 12, 2024 -

Peoria Ford responded

We understand how frustrating it must have been to experience such delays and communication issues. Your time and trust are important to us, and it's clear we fell short in keeping you informed and delivering the service you expected. For a more thorough review of your situation, please reach out to Claude Chiles, our Service Director, at 623-523-6180. He is ready to discuss this further and ensure your concerns are properly addressed.

August 26, 2024

It’s always a pleasure when I get Mark to get me through my service. More

by TOTALBERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
August 26, 2024

I drive 45 minutes to an hour to have my vehicle serviced here. If it weren't for the quality customer service that I've received from my service advisor Joe, I would go somewhere else. More

by iamtraviscampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Starks
August 26, 2024

So many reasons. First, drove my vehicle over 200 miles left my vehicle on empty, and every service some issue always occurs- this particular one is on a new vehicle. More

by LEGNEDARYAIRLLCAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not
August 26, 2024

Appointment went as smooth and possible and he was very courteous. Very satisfied in the appointment. More

by ramonchy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hanson
August 26, 2024

Logan is outstanding in service! He is so efficient and respects your time. Always happy with customer service and kindness! Thank you More

by BOSSRACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
August 25, 2024

I have always had hood luck eith service here until now. ...still have a problem. More

by KIM_LIMA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer, service
August 25, 2024

Very easy to set up and the technician was amazing. Communicated, respectful to time and respectful to the vehicle. More

by maleficntt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traveling Technician not sure of name
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