Peoria Ford

Straight forward and honest. Very friendly staff. The manager came out and helped us as soon as we got there. We got a good deal. I will send my friends and family. manager came out and helped us as soon as we got there. We got a good deal. I will send my friends and family. More

Justin, the sales rep, did not know much about the vehicle we had chosen. But we decided it was the car for us so we decided to work out a deal. We were asked to give them a credit card because that vehicle we had chosen. But we decided it was the car for us so we decided to work out a deal. We were asked to give them a credit card because that was their policy (which I found odd). We figured out later that they used it to keep us there because we didn't have a trade where they could hold onto our keys. We worked out a deal with the sales manager that we were comfortable with and asked for the credit card back. We had to ask 5 times before they would give it back to us. After dealing for two hours on the pricing and being told that we really needed to buy a car made in the USA we waited another hour just to speak to the finance department. When we got in there the finance rep proceeded to tell us his life history about how his wife had died and how is now girlfriend had "disappeared" from his life after he bought her a $24,000 engagement ring, paid all of bills, bought her a car and more. He spent 35 minutes going on and on. When we finally got to signing papers we had everything done and then he told us that we had to go to Ford to do all of our maintenance on the car (oil changes, tire rotation, etc.) or the warranty would be voided. That's all it took and we were out of there after voiding all of our paperwork. Four hours at the dealership was wasted. When we got home the sales rep called and wanted to bring out the paperwork and the car for us. We told him that we weren't interested. He called back two more times with the last time going to voice mail where he literally begged us to do the deal. He said he really needed the sale and that he and is family would appreciate it if we would reconsider. The people at Peoria Ford are rude and desperate. No way would we ever set foot in this dealership or any others that are owned by this company. When considering a car, keep driving by this one. You will only encounter a lot of wasted time and frustration. More

Were do I start-Ranger wouldnt start-ended up being computer and and the transceiver...both bad causing the same problem...like both headlights going at once. They said the old parts werent return beca computer and and the transceiver...both bad causing the same problem...like both headlights going at once. They said the old parts werent return because they had a core value...none was listed on the invoice...maybe they will be use later. And to top it off I had to pay 43.50 for shop supplies...What a ripoff....never a Ford again.... More

A++, super customer service and very professional, I bought a new f150 and I love it! If you go there make sure you work with Pete Castellucci bought a new f150 and I love it! If you go there make sure you work with Pete Castellucci More

Peoria Ford was able to find us the perfect vehicle for our family at a great price. They were fast and answered all of our questions quickly, we didn't have to spend the whole day there either. Great expe our family at a great price. They were fast and answered all of our questions quickly, we didn't have to spend the whole day there either. Great experience overall! More

I was in for a service visit and met Mike McNew. I ended up trading in my car for a newer car!! Mike answered all my questions and made my buying experience a pleasant one!! I am sending all my family and f up trading in my car for a newer car!! Mike answered all my questions and made my buying experience a pleasant one!! I am sending all my family and friends to him and Peoria Ford! Thank You!!!! More

Mike was very knowledgeable about the vehicle. The friendliest sales manager I have ever encountered. I will definatly be back to purchase another vehicle and I will recomend all my friends to him. T friendliest sales manager I have ever encountered. I will definatly be back to purchase another vehicle and I will recomend all my friends to him. Thank you Mike for your friendly help. More

I have purchased many new and used vehicles over the years from many dealerships across the country and honestly Clayton was the most laid back, non high pressure, friendliest salesman I have ever dealt years from many dealerships across the country and honestly Clayton was the most laid back, non high pressure, friendliest salesman I have ever dealt with. He came in on his day off just for a minor thing that needed attention. Wow, never had a salesman do that before, usually one they get your money, that's it, but not here, service after the sale is key with them. Very down to earth guy and a pleasure to deal with. His sales manager Ash, was also a pleasure to deal with. Again very professional and closed the deal quickly and painlessly by getting me exactly what I wanted for my trade ( and I NEVER trade in vehicles ). I paid a fair price for my 2010 F150 SuperCrew and got a fair price for my trade. After tax, tags, title and license, etc. I paid no more than what I would have by purchasing it privately. And to boot I now have a certified per-owned awesome truck that I don't have to worry about. Even the finance guy, Justin was spectacular. Very courteous and professional. When we said no to some of the things they offer like alarm systems and extra warranties, he didn't push them on us. We were in and out in record time. There was one minor item that needed addressing as far as repair to the truck. I went into the service department and the tool care of it right away. I took it in just to ask if it was covered under the warrantee and they fixed it while I waited. I was pleasantly surprised at how quickly they fixed it and how professional they were. Overall I have to say that I am very pleased at how great this dealership is in all respects. I would recommend Peoria Ford to everyone and especially Clay, Ash and Justin. Thank you, Dave Nicastro Glendale, AZ More

I had a very pleasing and pleasant experience ay Peoria I had a very pleasing and pleasant experience ay Peoria Ford. David was very informative and got me a great payment on my new Explorer. he showed m I had a very pleasing and pleasant experience ay Peoria Ford. David was very informative and got me a great payment on my new Explorer. he showed me a lease to own program that was exactly what I needed. Everyone was very frendly and professional. I will recommend them to all my friends and Family. Thank you Peoria Ford ! More

Peoria Ford was great! Deeter listened to all of my concerns, kept me informed and took care of everything my vehicle needed, quick. The new waiting room is awesome! concerns, kept me informed and took care of everything my vehicle needed, quick. The new waiting room is awesome! More