Peoria Ford

I will have to say I was a little uncomfortable at first... Sharma was my salesperson and for a female to assist is alarming. But will have to say she new her stuff,and if she didn't was honest and g first... Sharma was my salesperson and for a female to assist is alarming. But will have to say she new her stuff,and if she didn't was honest and got the answer. Automobile purchasing is always a time consuming process but Peoria Ford has a team of workers that truely made my experience a pleasant one. Chris the Manager gave me an awesome deal and assured me that I could not find a better deal! I took that as a challenge and sure enough went back to Peoria Ford for my purchase. Ms. Darlene in finance was the frosting on the cake to say the least... NO pressure.... No BS .... and had me in and out in less than an hour!! She spoke highly of the New owner and his concerns for his customers, that they want to build a good relationship even after you buy your car. I have been around a many of years, have seen the bad, the good and the ugly when it comes to car dealerships but will have to say that Peoria Ford is headed in the right direction! Keep up the Good work and anyone out there looking for a great product and a great experience should look to them FIRST!! More

I have bought two cars from them since 8 months. Bad mistake. I bought a used dodge charger. Not even 45 days after I got it the car breaks down. Of course i did buy the warrenty. I have the sales and s mistake. I bought a used dodge charger. Not even 45 days after I got it the car breaks down. Of course i did buy the warrenty. I have the sales and service team trying to manipulate me into beleiving its normal wear and tear. Mind you I have barely put 400 miles on the car prolly less. I am so pist. Know I am paying 400 car payment. In between checks. And my new car... I got for my birthday is sitting in there parking lot after being towed. I asked them if it was the battery and I was told' don't know till you buy a new one. Yours is dead." I am so angry I want to get a attornt. So in a week if it is not the battery are they gonna fix it? I paid a extra 600 dollars because the liar ash the sales amanger said it was certified pre owned. Its a big lie. My battery lasted 45 days! I will never refer anyone to them. I will never our haze from them again. And I will blog and tell anyone who will listen. My birthday present is sitting on their service center! This is how they treat there customers. Never ever buy a car from these liars. I never bad mouth a company bit this one deserve it. Peoria ford is a joke! More

Had a great experience i will definitely tell my friends to go there 3 hrs was about the time it took and everyone was very helpful and professional. Andrew to go there 3 hrs was about the time it took and everyone was very helpful and professional. Andrew More

Straight forward and honest. Very friendly staff. The manager came out and helped us as soon as we got there. We got a good deal. I will send my friends and family. manager came out and helped us as soon as we got there. We got a good deal. I will send my friends and family. More

Justin, the sales rep, did not know much about the vehicle we had chosen. But we decided it was the car for us so we decided to work out a deal. We were asked to give them a credit card because that vehicle we had chosen. But we decided it was the car for us so we decided to work out a deal. We were asked to give them a credit card because that was their policy (which I found odd). We figured out later that they used it to keep us there because we didn't have a trade where they could hold onto our keys. We worked out a deal with the sales manager that we were comfortable with and asked for the credit card back. We had to ask 5 times before they would give it back to us. After dealing for two hours on the pricing and being told that we really needed to buy a car made in the USA we waited another hour just to speak to the finance department. When we got in there the finance rep proceeded to tell us his life history about how his wife had died and how is now girlfriend had "disappeared" from his life after he bought her a $24,000 engagement ring, paid all of bills, bought her a car and more. He spent 35 minutes going on and on. When we finally got to signing papers we had everything done and then he told us that we had to go to Ford to do all of our maintenance on the car (oil changes, tire rotation, etc.) or the warranty would be voided. That's all it took and we were out of there after voiding all of our paperwork. Four hours at the dealership was wasted. When we got home the sales rep called and wanted to bring out the paperwork and the car for us. We told him that we weren't interested. He called back two more times with the last time going to voice mail where he literally begged us to do the deal. He said he really needed the sale and that he and is family would appreciate it if we would reconsider. The people at Peoria Ford are rude and desperate. No way would we ever set foot in this dealership or any others that are owned by this company. When considering a car, keep driving by this one. You will only encounter a lot of wasted time and frustration. More

Were do I start-Ranger wouldnt start-ended up being computer and and the transceiver...both bad causing the same problem...like both headlights going at once. They said the old parts werent return beca computer and and the transceiver...both bad causing the same problem...like both headlights going at once. They said the old parts werent return because they had a core value...none was listed on the invoice...maybe they will be use later. And to top it off I had to pay 43.50 for shop supplies...What a ripoff....never a Ford again.... More

A++, super customer service and very professional, I bought a new f150 and I love it! If you go there make sure you work with Pete Castellucci bought a new f150 and I love it! If you go there make sure you work with Pete Castellucci More

Peoria Ford was able to find us the perfect vehicle for our family at a great price. They were fast and answered all of our questions quickly, we didn't have to spend the whole day there either. Great expe our family at a great price. They were fast and answered all of our questions quickly, we didn't have to spend the whole day there either. Great experience overall! More

I was in for a service visit and met Mike McNew. I ended up trading in my car for a newer car!! Mike answered all my questions and made my buying experience a pleasant one!! I am sending all my family and f up trading in my car for a newer car!! Mike answered all my questions and made my buying experience a pleasant one!! I am sending all my family and friends to him and Peoria Ford! Thank You!!!! More

Mike was very knowledgeable about the vehicle. The friendliest sales manager I have ever encountered. I will definatly be back to purchase another vehicle and I will recomend all my friends to him. T friendliest sales manager I have ever encountered. I will definatly be back to purchase another vehicle and I will recomend all my friends to him. Thank you Mike for your friendly help. More