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Peoria Ford
Peoria, AZ
1,019 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,019 reviews
October 23, 2012
This is a great place to get service and to purchase your next vehicle, the new building and friendly environment is top notch. I have been doing business here for 8 years and would not go any place else, Th next vehicle, the new building and friendly environment is top notch. I have been doing business here for 8 years and would not go any place else, Thanks Team Peoria Ford for you awesome support. More
by tmac1977
Employees Worked With
Mike
October 21, 2012
I have not dealt with Peoria Ford prior to this. My elderly mother lives near Peoria Ford. She called and told me that her 2011 Ford Fusion would not start. I contacted Peoria Ford, visited with Chr elderly mother lives near Peoria Ford. She called and told me that her 2011 Ford Fusion would not start. I contacted Peoria Ford, visited with Chris, and he gave me the number for Ford Roadside assistance. Jennifer, who asnwered, was extremely helpful and was very nice to work with. Within an hour they had picked up the car and by the end of the day Peoria Ford had fixed the minor problem and delivered it to the house, washed yet! Service like this will certainly retain customers. I am one who is not afraid to complain about poor service and feel great service deserves equal time. The next new car we need, we'll start with Peoria Ford. More
by outofstater
Employees Worked With
Chris
October 12, 2012
This Dealership has Great service. I was particularly happy with the great technitions who worked on my 2012 f-150. I had a lift installed at another dealership, and they did not do a great job, so I too happy with the great technitions who worked on my 2012 f-150. I had a lift installed at another dealership, and they did not do a great job, so I took it over to Peoria Ford and they fixed me right up, I've got to say that I could not be happier. It rides great and looks even better. I Just have to say that they made me feel at home, and treated me like family. More
by ddunk_05
Employees Worked With
Pat Hickey
October 12, 2012
IT WAS THE FIRST TIME AT PEORIA FORD AND HAD A GREAT EXPERIANCE.JOE PRICE GAVE ME A VERY GOOD PRICE ON TIRES AND AN OIL CHANGE,SO GOOD THAT I ALSO HAD HIM DO SOME OTHER MAINTENANCE THAT WAS DUE.THEY ALS EXPERIANCE.JOE PRICE GAVE ME A VERY GOOD PRICE ON TIRES AND AN OIL CHANGE,SO GOOD THAT I ALSO HAD HIM DO SOME OTHER MAINTENANCE THAT WAS DUE.THEY ALSO GAVE ME A SHUTTLE RIDE HOME AND THEN PICKED ME UP WHEN IT WAS READY.I HAVE DECIDED THAT I WILL BE BRINGING MY VEHICLE TO PEORIA FORD FOR NOW ON. More
by LAKEFAN
Employees Worked With
joe price
October 11, 2012
Ford is an awesome vehicle and Peoria Ford is where to get it! They were very competitive and Sharma and Beau were Awesome! I bought a great new vehicle and the best price, but most of all the service w get it! They were very competitive and Sharma and Beau were Awesome! I bought a great new vehicle and the best price, but most of all the service was friendly and I feel like I can send my friends and family there and they will be treated with respect. Car buying is usually not a great experience but I have to say this was! Thanks Peoria Ford! More
by bettytownsend123
Employees Worked With
Sharma & Beau
September 26, 2012
I will have to say I was a little uncomfortable at first... Sharma was my salesperson and for a female to assist is alarming. But will have to say she new her stuff,and if she didn't was honest and g first... Sharma was my salesperson and for a female to assist is alarming. But will have to say she new her stuff,and if she didn't was honest and got the answer. Automobile purchasing is always a time consuming process but Peoria Ford has a team of workers that truely made my experience a pleasant one. Chris the Manager gave me an awesome deal and assured me that I could not find a better deal! I took that as a challenge and sure enough went back to Peoria Ford for my purchase. Ms. Darlene in finance was the frosting on the cake to say the least... NO pressure.... No BS .... and had me in and out in less than an hour!! She spoke highly of the New owner and his concerns for his customers, that they want to build a good relationship even after you buy your car. I have been around a many of years, have seen the bad, the good and the ugly when it comes to car dealerships but will have to say that Peoria Ford is headed in the right direction! Keep up the Good work and anyone out there looking for a great product and a great experience should look to them FIRST!! More
by harolds1948
Employees Worked With
Sharma, Darlene, Chris
September 23, 2012
I have bought two cars from them since 8 months. Bad mistake. I bought a used dodge charger. Not even 45 days after I got it the car breaks down. Of course i did buy the warrenty. I have the sales and s mistake. I bought a used dodge charger. Not even 45 days after I got it the car breaks down. Of course i did buy the warrenty. I have the sales and service team trying to manipulate me into beleiving its normal wear and tear. Mind you I have barely put 400 miles on the car prolly less. I am so pist. Know I am paying 400 car payment. In between checks. And my new car... I got for my birthday is sitting in there parking lot after being towed. I asked them if it was the battery and I was told' don't know till you buy a new one. Yours is dead." I am so angry I want to get a attornt. So in a week if it is not the battery are they gonna fix it? I paid a extra 600 dollars because the liar ash the sales amanger said it was certified pre owned. Its a big lie. My battery lasted 45 days! I will never refer anyone to them. I will never our haze from them again. And I will blog and tell anyone who will listen. My birthday present is sitting on their service center! This is how they treat there customers. Never ever buy a car from these liars. I never bad mouth a company bit this one deserve it. Peoria ford is a joke! More
by rizzogirl
Employees Worked With
ash, doug, jason
September 23, 2012
Had a great experience i will definitely tell my friends to go there 3 hrs was about the time it took and everyone was very helpful and professional. Andrew to go there 3 hrs was about the time it took and everyone was very helpful and professional. Andrew More
by mark.wimberly.58
Employees Worked With
mark wimberly
September 22, 2012
Straight forward and honest. Very friendly staff. The manager came out and helped us as soon as we got there. We got a good deal. I will send my friends and family. manager came out and helped us as soon as we got there. We got a good deal. I will send my friends and family. More
by cwinaz
Employees Worked With
keith
