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Peoria Ford
Peoria, AZ
1,022 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,022 reviews
June 19, 2014
get it in writing I bought a ford focus from here used at the beginning of the year sales guy was great until I brought some issues to his attention, I also brought it I bought a ford focus from here used at the beginning of the year sales guy was great until I brought some issues to his attention, I also brought it to bo the sales manager is what I was told but nothing was fixed or resolved. I came to find out that my certified pre owned ford was in a sideswipe accident which violates the ford CPO regulations. I tried to reason with them and nothing was done because it wasn't in writing! It rained a week after I bought this car and my floors got soaked, rear brakes made lots of noise and passenger door handle was damaged. I don't recommend this place if your buying used or going back for any reason because after the loan is funded they will treat you like dirt. Hope they don't continue this bad reputation they could have had lots of business from my friends and family instead a quick buck was made and on to the next. More
by georgemendez777
Employees Worked With
bo, and salesman
June 18, 2014
Can't go Wrong when you go with BIG JIM and Peoria Ford I have bought 1 2014 F-250 FX4 Diesel Crew Cab, 1 2014 F250 Super Cab with service body, and 1 2013 F250 Super Cab with service body within the last I have bought 1 2014 F-250 FX4 Diesel Crew Cab, 1 2014 F250 Super Cab with service body, and 1 2013 F250 Super Cab with service body within the last 12 months and have had the best experience and available price out there on the market. Pat Hickey even took the time on the way out to his own car to stop by my new truck I had just purchased and not only thanked me for the business but my service to this country and talked to me about my business and what we do. I do have to admit it's the employees that make the experience and Big Jim has made it an enjoyable experience every time I pull in. He's what keeps me coming back, not only has he became a good friend but the best xxxx car salesman a business owner could have. Peoria Ford All The Way! Best xxxx Ford Dealership in the nation. JetTech/Brian Franks More
by Brianjfranks
Employees Worked With
Jim Eiseler (Big Jim)/Chris Bowman
June 18, 2014
GREAT PEOPLE I VISITED MANY DEALERSHIPS AND PEORIA FORD TOPS THEM ALL.THE FRIENDLY NATURES OF CHRIS AND JIM MAKE YOU PUT YOUR TRUST IN PEORIA FORD.I TELL ALL MY FR I VISITED MANY DEALERSHIPS AND PEORIA FORD TOPS THEM ALL.THE FRIENDLY NATURES OF CHRIS AND JIM MAKE YOU PUT YOUR TRUST IN PEORIA FORD.I TELL ALL MY FRIENDS ABOUT MY EXPERIENCE THERE. More
by ZAK7407
Employees Worked With
CHRIS BOWMAN AND JIM EISELER
June 18, 2014
A Great Experience at Peoria Ford Thank you Tracy Twitchell and your team, including Chris Bowman for making my car experience a smooth and pleasant experience. Everyone at the dealers Thank you Tracy Twitchell and your team, including Chris Bowman for making my car experience a smooth and pleasant experience. Everyone at the dealership were polite, fun and totally engaged with me. During the waiting process I walked around and introduced myself. If I didn't, they were sure to say hello and asked me if I needed anything. They (Staff at the dealership) took an interest and connected with me as a person. I understand I am that way with others and really enjoyed everyone being that way with me. Thanks Tracy for being in the transaction of selling me my car. Chris Bowman, thanks for having fun with me bantering with you! I love my Ford Fusion!! Have a great day! Ask for Tracy Twitchell... awesome sales person and you will have a genuine experience. C~ More
by CMelby
Employees Worked With
Tracy Twitchell & Chris Bowman
June 18, 2014
Our NEW Toy Great Service From The Start!!! Was Able To Get All Questions Answered About Our Purchase. Overall A Friendly Atmosphere, Experinced Staff. Now We Get Great Service From The Start!!! Was Able To Get All Questions Answered About Our Purchase. Overall A Friendly Atmosphere, Experinced Staff. Now We Get To Enjoy Our New Car. Thanks Again Guys!!! More
by mark00a85
Employees Worked With
Chris Bowman / Paul Ray
June 18, 2014
two month follow up It's been two months since I obtained my new ford. Absolutely no problems and we are enjoining it immensely.. The sales personnel were outstanding, It's been two months since I obtained my new ford. Absolutely no problems and we are enjoining it immensely.. The sales personnel were outstanding, very through, very professional, and very accommodating. It's the best car buying experience I've ever had thanks to Marty and Chris. More
by madridmanor
Employees Worked With
Marty & Chris Bowman
June 17, 2014
Peoria ford Tracy's customer service is excellent! I will send any of my friends and family who are looking for a vehicle to her. She helped me pick out the perfe Tracy's customer service is excellent! I will send any of my friends and family who are looking for a vehicle to her. She helped me pick out the perfect to fit my needs. I bought a 2013 CMax . Tracy helped me order my dash cover and went out of her to make sure I was comfortable with my purchase. Tracy is the best car salesperson I have ever met! More
by Anniesullivan
Employees Worked With
Tracy Twitchell and Chris bowman
June 16, 2014
Buying experience. David and Rob made this the best car buying experience for me. I knew exactly what I wanted when I went in. I wants a Ford Edge and they went above a David and Rob made this the best car buying experience for me. I knew exactly what I wanted when I went in. I wants a Ford Edge and they went above and beyond to help me. David was so much fun and made this experience fun for me. Rob got me the best deal possible. David has called several times since I bought my car checking in to see how I like my new car and if I need anything. I love my new Ford Edge. I tell everyone about my experience!! More
by Penmacd
Employees Worked With
Rob Murray & David Glutz
June 14, 2014
Experience with Peoria Ford My experience with Peoria Ford started when they were Sunset Ford. I have had great service with them. My first salesman was Chris Bowman, and I hav My experience with Peoria Ford started when they were Sunset Ford. I have had great service with them. My first salesman was Chris Bowman, and I have been working with him every since. If I have a problem, I can call him and he will direct me to the proper supervisor or manager who can help me resolve it. The vehicles I have purchased have been serviced with Peoria Ford, and they have worked to resolve any problems my vehicles had. I have worked with the Parts Department in customizing a couple of my vehicles, and the service was phenomenal. More
by GoCars
Employees Worked With
Andy (parts), Scott Arnold (service), Marty (salesman), and Chris Bowman (sales manager)
June 08, 2014
finance office Slimy sales techniques. Terrible service after the sale. They won't return phone calls for service after the sale. Stereotypical used car lot. Avoid Slimy sales techniques. Terrible service after the sale. They won't return phone calls for service after the sale. Stereotypical used car lot. Avoid this place. More
by 925holmes
Employees Worked With
Mark Stahl
