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Peoria Ford
Peoria, AZ
1,023 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,023 reviews
September 11, 2024
Shelby was unbelievably helpful throughout the car buying process. I had a terrible experience at another dealership, and am SO GLAD I walked into Peoria Ford and got to work with Shelby. My financial situa process. I had a terrible experience at another dealership, and am SO GLAD I walked into Peoria Ford and got to work with Shelby. My financial situation is not the best, but Shelby was kind and understanding, and didn't make me less than. It was all truly a hassle-free experience and I will happily send all my friends and family Shelby's way. I'll say too - Dennis in finance was a huge help! Excellent experience all around and I will be back! More
by jboruch27
September 01, 2024
Zero follow up on service Logan does not return calls Purchase a truck in April nothing has been fixed since then! Has a serious tire imbalance issue still not corrected charge me for rebalancing calls Purchase a truck in April nothing has been fixed since then! Has a serious tire imbalance issue still not corrected charge me for rebalancing More
by jsaliee
Verified CustomerEmployees Worked With
Logan
August 30, 2024
I was very much pleased with Jeff for taking the time to call me and ask me to come in to discuss items that I was unaware of. He went above the expectations I had for a dealership and really helped me unde call me and ask me to come in to discuss items that I was unaware of. He went above the expectations I had for a dealership and really helped me understand what I was paying for as well as getting it done quickly. Jeff has also called multiple times to check in to make sure everything is working well with my Bronco and I’m very happy he contacted me to clear things up. More
by alisha.rachelle.harris
Employees Worked With
Other Employees :
Greg Anderson, Mateo Alonso, Rolondo Aguilar
August 30, 2024
Very awesome experience from the first email sent. Joey was a pleasure to work with. Very pleased with the entire experience. Joey was a pleasure to work with. Very pleased with the entire experience. More
by ENZOSGLIDEINBLUE
Employees Worked With
August 30, 2024
Very knowledgeable about the vehicle we were purchasing! Was very patient with all of our questions and if he didn’t know the answer he would search out the answer for us. Took time to demonstrate the uniqu Was very patient with all of our questions and if he didn’t know the answer he would search out the answer for us. Took time to demonstrate the unique features of the vehicle and helped us feel comfortable using those features. More
by tim44
August 30, 2024
Angela and Joseph a pleasure to work with. Finance experience was different. We told them my son had to get to work but still waited 45 mins to see someone. From that point the process was ver Finance experience was different. We told them my son had to get to work but still waited 45 mins to see someone. From that point the process was very rushed. We offered to come back the next day so that we could make decisions that aren’t rushed but when they asked the finance manager he said “get it done”. We left there without the vehicle (repairs) and felt confused about the things we had just signed for. More
by BOEHMERBOYS
Employees Worked With
August 29, 2024
Poor communication. Took over 24 hrs to respond to text (if at all). Major updates late on Friday which meant I had to wait until Monday to get answers to my follow up q Took over 24 hrs to respond to text (if at all). Major updates late on Friday which meant I had to wait until Monday to get answers to my follow up questions. Took a long time (almost 3 weeks). Would not hold a loaner for me. Forgot to plug in satellite to radio when dashboard was replaced. More
by JEFF
Employees Worked With
Caleb in service
August 29, 2024
Had a really great experience with everyone at Peoria Ford! Blake Frend was so helpful and really went above and beyond to help us get exactly what we wanted. Highly recommend. Ford! Blake Frend was so helpful and really went above and beyond to help us get exactly what we wanted. Highly recommend. More
by ANGIEANDCHRIS02
Employees Worked With
Blakley Friend
August 29, 2024
I made an appointment to have my oil changed and tires rotated. Mark scheduled my appointment in a timely manner and was very communicative about my vehicle’s needs. Mark provided a great customer service rotated. Mark scheduled my appointment in a timely manner and was very communicative about my vehicle’s needs. Mark provided a great customer service experience. More
by lindan4444
Employees Worked With
Mark Demendoza
August 29, 2024
The service was great and made super easy. Logan was phenomenal and answered all my questions. Overall great experience and will definitely be having my Ford Bronco serviced here for life!! Logan was phenomenal and answered all my questions. Overall great experience and will definitely be having my Ford Bronco serviced here for life!! More
by CRIMSBY
Employees Worked With
Logan Roberts
