Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,459 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,459 Reviews of Penske Toyota

February 20, 2024

I have been servicing my Toyota’s here since 2003, Thomas Arthur has been helping our whole family we trust him with our vehicles and we love the Toyota experience . More

by tr24houragent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Apr 13, 2024 -

Penske Toyota responded

It's indeed affirming to learn that our team at Penske Toyota, has been able to secure your trust over the years with continued service. Your loyalty compliments our efforts significantly. We aim for consistent customer satisfaction in all we accomplish at Penske Toyota.

Helpful
February 19, 2024

Impressed with Carlos Morales knowledge. Advice was sound and logical. I feel confident of the service performed. More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate your praise. The expertise that our team, including Carlos Morales, brings to Penske Toyota service is paramount. Your ongoing confidence means a great deal to us.

Helpful
February 16, 2024

I am extremely happy with the service & attention received during my visit to have my car serviced from start to finish. Esteban was very professional and work performed was as promised and in a time More

by frankg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Apr 13, 2024 -

Penske Toyota responded

It's gratifying to hear that Esteban and the rest of our team at Penske Toyota provided you with exceptional service during your car service visit. We appreciate your recommendations - it means a lot to us. Let us know if there's anything more we can do for you in the future.

Helpful
February 16, 2024

Friendly, professional, pleasure to do business with. Would recommend to anyone. They have good coffee More

by Fsbear25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arther
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate your positive feedback about Penske Toyota's professionalism, and our coffee additions. Thank you for recommending us to others.

Helpful
February 14, 2024

The service department is always very helpful and courteous. The communication regarding my vehicle was perfect, and my wait time was as expected. I always receive superior service at Penske Toyota. More

by cruelbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez; Sheila Vazquez
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate the kind words about our service department at Penske Toyota. We take pride in clear communication and timely services. Your continued trust in our team is valued.

Helpful
February 14, 2024

I love coming to this dealer, Ruben has helped me a couple of times and does a great job on communicating everything before and after work is done, I will definitely be coming back and recommend anyone More

by Danielaromo1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate your kind feedback about Penske Toyota. We're committed to ensuring the best communication, just as our team demonstrated to you. Thank you for your continued trust in us and recommending others.

Helpful
February 10, 2024

I am a long time loyal customer with over 30 years of commitment. Ivan Huerta and Jose Barrera and the rest of the leadership have always taken care of me and my family. More

by MEMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan huerta
Report | Print
Apr 13, 2024 -

Penske Toyota responded

It's humbling to hear our team at Penske Toyota has served your family well for such a time. Continual commitment is deeply valued, so thank you for those years of loyalty.

Helpful
February 10, 2024

The service was great & professional . Very helpful & prompt.Will be bringing my Supra for further services in the future🤙🏼 More

by villajr.vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate the positive feedback at Penske Toyota. We are glad to know our team was prompt and helpful during your service visit with your Supra. Thank you for sharing this great experience.

Helpful
February 10, 2024

The representative that help me get my car serviced at great customer service and real nice. More

by Jabez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We're glad you found our service satisfying at Penske Toyota. We pride ourselves on having a helpful and courteous team. Thanks for your kind words!

Helpful
February 08, 2024

Everything was fine and got my car back when they said I would. Thank you More

by Patrict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate your positive feedback. Penske Toyota strives for timing and quality with each visit.

Helpful
1
...
6
7
8
...
146