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Penske Toyota

Downey, CA

4.8
1,517 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,517 Reviews of Penske Toyota

October 07, 2023

My service rep Brandon took care of my questions and concerns . He gave me great recommendations and exceeded my expectations. Thank you will come back More

by lopezgerardo687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 08, 2023 -

Penske Toyota responded

Thank you for taking the time to leave a positive review for us at Penske Toyota. We're happy our Service Team could exceed your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2023

This is the only place I trust with both my cars. Thank you Thomas Arthur you are the best. More

by Sarabiafamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Oct 03, 2023 -

Penske Toyota responded

Sarabia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review and for trusting us with your vehicle. Our Service Team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Penske Toyota.

October 01, 2023

It was real good experience Isidro Zuniga assistant Manager and Alan auto technician went out of their way to help me with my toyota tacoma great service ... More

by bandido3756
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Zuniga and Alan auto Technician
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September 30, 2023

Great. Service honest clean friendly efficient on-time Great employees Great work reasonably priced Great waiting room More

by Tomkatrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Oct 02, 2023 -

Penske Toyota responded

Hello and thank you for this delightful five-star review! We are thrilled you were happy with the waiting room, and our team of professionals was honest and friendly while providing great, efficient service at a reasonable price. Please reach out to Penske Toyota if we can be of any further assistance.

September 26, 2023

Friendly salesman willing to help and very patient. Clean and friendly service from the employees. More

by changofeo92345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Sep 26, 2023 -

Penske Toyota responded

Hello and thank you for this wonderful five-star review. We are thrilled our Sales Team was friendly and patient to ensure good customer service to our customers. We hope to see you at Penske Toyota again in the future.

September 25, 2023

Customer service is outstanding. We have been loyal customers of the customers for more than 10 years. More

by fsarao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
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September 25, 2023

Excellent customer service. Linh was very helpful and knowledgeable. I most certainly will recommend this dealership if you are looking for a Toyota. More

by beg2differ7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Sep 26, 2023 -

Penske Toyota responded

We are glad to know that our Sales Team was knowledgeable and helpful ensuring you with such a great customer service experience here at Penske Toyota! Thank you for the excellent five-star review and recommendation. Please don't hesitate to reach out if there's anything additional we can do for you and we hope you continue to choose us for all your purchasing needs. Take care.

September 23, 2023

Thank you Michael and Toyota Penske for keeping my car well maintenance so I don’t have to worry about it later. More

by Mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
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Sep 23, 2023 -

Penske Toyota responded

Hello, we’re glad you’re happy with the way we do business here. Thank you so much for leaving us this kind review and 5-star rating. It is great to know that our Service Team was able to keep your vehicle well maintained on your visit. We are so glad you came in, and we hope to see you and your vehicle at the next maintenance at Penske Toyota.

September 21, 2023

Excellent service provided by Mr. Thomas Arthur. I would refer him to all the people I know. More

by Adattaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Sep 22, 2023 -

Penske Toyota responded

Thank you so much for sharing your excellent review about us here at Penske Toyota. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

September 20, 2023

Nice, clean . .. was helped as soon as I got there and car was ready 1hr More

by njesusname
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmin, Ivan
Report | Print
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