Penske Toyota
Downey, CA
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1,842 Reviews of Penske Toyota
I can not express enough how exemplary and professionally my service experience at Penske Toyota was on 2-6-26. Jesus Rodriguez was exceptionally above and beyond professional and attending to my car need my service experience at Penske Toyota was on 2-6-26. Jesus Rodriguez was exceptionally above and beyond professional and attending to my car needs. Just a superlative total experience. Thank you. More
Service department was great. The maintenance on my SUV was completed within the time I was told. Very happy with the results. I recommend Penske Toyota. The maintenance on my SUV was completed within the time I was told. Very happy with the results. I recommend Penske Toyota. More
This is not my usual Toyota dealer. I only went to Penske Downey Toyota because of an emergency, and that was a huge mistake. The check-in wait was absurd, with zero communication. I I only went to Penske Downey Toyota because of an emergency, and that was a huge mistake. The check-in wait was absurd, with zero communication. I literally had to call just to ask what the process was because no one bothered to acknowledge me. When I picked up my car, it was damaged while in their care. When I contacted the service rep, instead of taking responsibility, they sent me blurry, distant photos that conveniently didn’t show the damage and then flat-out refused to fix it. This place has no accountability and no respect for customers or their vehicles. Inspect your car inch by inch before leaving the service department. Once you drive off, they will deny everything and leave you stuck with the damage they caused. More
Always takes care of my car needs, Mr. Ruben is really professional, friendly, with great customer service takes his time understanding you as a client what your car needs. Ruben is really professional, friendly, with great customer service takes his time understanding you as a client what your car needs. More




