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Penske Toyota

Downey, CA

4.9
1,817 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,817 Reviews of Penske Toyota

December 05, 2025

It was easy to make an appointment for service. Convenient drop off time. Full explanation of service and approximate completion time. Staff is always friendly and courteous. Another great visit! More

by cruelbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Dec 05, 2025 -

Penske Toyota responded

Thank you for sharing your experience with Penske Toyota. We're glad the service process was smooth and our team was helpful. We appreciate your continued trust.

December 05, 2025

Excellent service and fast , was there no more than two hours. I will return to this place again More

by crguez154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Zuñiga
Report | Print
Dec 05, 2025 -

Penske Toyota responded

Thank you for sharing your experience with us at Penske Toyota. We're glad our team could assist you promptly. We look forward to your next visit.

November 28, 2025

Richard Tee Service advisor does a great job from start to finish keeps me posted all the status and any recommendations that I may have. More

by Rudycon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez Service manager
Report | Print
Nov 29, 2025 -

Penske Toyota responded

We appreciate your feedback about our service advisor's communication. Thank you for choosing Penske Toyota.

November 27, 2025

Went to Penske Toyota Downey for service got a tire rotation and oil change they inspected my brakes pads told me they were ok for now and service tech sent me a video showing me the progress of my veh More

by Huckleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Nov 27, 2025 -

Penske Toyota responded

Thank you for sharing your experience with our service team. We're glad the video update and timely service were helpful. We appreciate your trust in Penske Toyota.

November 24, 2025

I did liked my car got fix fast and the customer serviywas on it so it could be done fast More

by Chusto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ Torrez
Report | Print
Nov 24, 2025 -

Penske Toyota responded

We appreciate your feedback and are glad your car was fixed quickly. Our team at Penske Toyota strives to provide efficient service. Thank you for choosing us.

November 21, 2025

Very friendly and courteous was able to meet my knees in very quickly i would definitely recommend. A friend More

by donishahale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 24, 2025 -

Penske Toyota responded

Thank you for recommending Penske Toyota. We appreciate your kind words and are glad to assist you quickly.

November 19, 2025

The persons that helped us really took their time to help us thru the process very happy with their services More

by k.rojas86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BENJAMIN FRANCO AND VU TRANG
Report | Print
Nov 24, 2025 -

Penske Toyota responded

We appreciate your kind words about our team's support during your process. Thank you for choosing Penske Toyota. Your satisfaction is important to us.

November 18, 2025

The service was great . They really try hard to help you out . Everyone was so kind from the sales man to the rest of the people. Thank you More

by mariandmanuel20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter and Herman
Report | Print
Nov 24, 2025 -

Penske Toyota responded

We appreciate your kind words about our team at Penske Toyota. It's good to know you felt supported throughout your experience. Thank you for sharing your feedback.

November 15, 2025

Good work professional, and good attitude clean place original parts, the staff very clear in communicating any questions,I’ll recommend. More

by Jorge Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa
Report | Print
Nov 15, 2025 -

Penske Toyota responded

Thank you for recognizing our team’s professionalism and clear communication. We appreciate your recommendation of Penske Toyota. Let us know if you need anything else.

November 15, 2025

Good services are rendered to customers loke me . The person took care all mu needs and it is a great feeling to always bring my vehicle here for maintenance . More

by ana Eva s Yung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramos/
Report | Print
Nov 17, 2025 -

Penske Toyota responded

We appreciate your feedback and are glad our team could assist with your vehicle maintenance. Thank you for trusting Penske Toyota.

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