Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,721 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,721 Reviews of Penske Toyota

July 03, 2025

I always admire all dealers do a wonderful service job taking care your automobiles needs More

by myjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Torres
Report | Print
July 02, 2025

Personnel were helpful and respectful of my time, shout out to Laura for her professionalism, she made the shopping experience painless. More

by ag9534
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
July 02, 2025

Somes service advisor ask what language you speak other if you speak Spanish no want speak in that language! somes times request carwash but when you go in an old car they don’t ask if you need wash your More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Report | Print
July 01, 2025

My first time here I would come back for the excellent customer service. My questions were answered to their full knowledge. More

by dianahdz562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Jul 01, 2025 -

Penske Toyota responded

We appreciate your kind words and are pleased you were satisfied with our service. Thank you for choosing Penske Toyota.

July 01, 2025

Thomas is the most best service manager honest. The mechanics are excellent. Good bless them all!! Thank you all so much More

by abagailjesus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jul 01, 2025 -

Penske Toyota responded

We appreciate your kind words about our team at Penske Toyota. We're glad you had a positive experience with the service and mechanics. Take care.

Jul 02, 2025 -

abagailjesus1 responded

It is true this dealership has been so good to me. I appreciate honesty and integrity that's what I experience here with Thomas thank you very much for caring about the average customers.

July 01, 2025

Fast service very professional and reliable thank you service team will definitely return for my next visit More

by henrybaiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar Medina
Report | Print
June 30, 2025

Exelent costumer service of course I’m recomendet Ilove Toyota yes yes yes they have coffe. And chocolate machine More

by carmenramirez0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Report | Print
Jul 01, 2025 -

Penske Toyota responded

We're glad you had a great experience and enjoyed our amenities. Thank you for your recommendation. Wishing you safe drives with Toyota!

Jul 01, 2025 -

Penske Toyota responded

We're glad you had a great experience and enjoyed our amenities. Thank you for your recommendation. Wishing you safe drives with Toyota!

June 29, 2025

Danish helped me get my new Grandhighlander limited hybrid, he made the process very easy. Would definitely recommend to work with him. More

by Mcmalvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danish, Vu
Report | Print
Jun 29, 2025 -

Penske Toyota responded

It's great to hear that our team assisted you with the Grandhighlander limited hybrid so well. Thanks for recommending us!

June 29, 2025

Michael Thank you for your help regarding our fleet vehicles in a timely matter excellent service More

by luis.gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 29, 2025 -

Penske Toyota responded

We appreciate your feedback and are glad you had an excellent experience with our team at Penske Toyota. Your satisfaction is our priority when it comes to fleet vehicles.

June 28, 2025

Personal is friendly and explain clearly any issues with the car. They took my car on the time of my appointment sharp. More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Report | Print
Jun 28, 2025 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota. We're pleased to hear that our team could assist you effectively and efficiently.

1
2
...
173