Back

Penske Toyota

Downey, CA

4.9
1,842 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,842 Reviews of Penske Toyota

February 08, 2026

I can not express enough how exemplary and professionally my service experience at Penske Toyota was on 2-6-26. Jesus Rodriguez was exceptionally above and beyond professional and attending to my car need More

by jclinn61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Feb 09, 2026 -

Penske Toyota responded

We appreciate your feedback about your service experience with our team at Penske Toyota. Thank you for sharing your positive comments.

February 06, 2026

I have visited this service center before and received excellent service by the service advisor. More

by cathy.c49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Feb 06, 2026 -

Penske Toyota responded

We appreciate your continued trust in Penske Toyota. Thank you for recognizing our service team. We look forward to assisting you again.

February 02, 2026

Service department was great. The maintenance on my SUV was completed within the time I was told. Very happy with the results. I recommend Penske Toyota. More

by oscmeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan R
Feb 02, 2026 -

Penske Toyota responded

We appreciate your recommendation and are glad your SUV maintenance went smoothly at Penske Toyota. Thank you for sharing your experience.

February 02, 2026

This is not my usual Toyota dealer. I only went to Penske Downey Toyota because of an emergency, and that was a huge mistake. The check-in wait was absurd, with zero communication. I More

by amigonha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Mariscal
Feb 04, 2026 -

Penske Toyota responded

Hello, Please know that we take your feedback seriously, and we would like to discuss your experience with our Service Team regarding the check-in process, communication during your visit, and the condition of your vehicle upon pickup. Please send me an email with your preferred contact information to discuss this further. Thank you, Eddie Swanenburg President & General Manager Penske Toyota eswanenburg@socalpenske.com

January 31, 2026

I had the most amazing experience with the team that help me with my car purchase at Penske Toyota. More

by maribel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Reyes
Jan 31, 2026 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota. We appreciate your kind words and support.

January 29, 2026

Great service Laura worked with me to get the car I wanted at a great price Boo at finance and everyone else was helpful More

by mkatan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura
Jan 30, 2026 -

Penske Toyota responded

We appreciate your feedback and are glad our team could assist you well. Thank you for choosing Penske Toyota. We look forward to serving you again.

January 27, 2026

Great job by all service staff. Great experience. Efficient and fair price. Will recommend to family. More

by gpotter61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 28, 2026 -

Penske Toyota responded

We appreciate your recommendation and kind words about our service team at Penske Toyota. Thank you for choosing us.

January 26, 2026

Always takes care of my car needs, Mr. Ruben is really professional, friendly, with great customer service takes his time understanding you as a client what your car needs. More

by beckysweetlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Basaldua
Jan 27, 2026 -

Penske Toyota responded

We appreciate your trust in our team and are glad to hear your experience with our service met your expectations. Thank you for choosing Penske Toyota.

January 25, 2026

I’m happy for my service my advice is good information all personal is very nice More

by Cparedes54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Jan 25, 2026 -

Penske Toyota responded

Thank you for sharing your experience with our service team at Penske Toyota. We're glad to hear the advice was helpful. We appreciate your positive feedback.

January 25, 2026

Big clean professional, employees assertive and cordial at greetings . Directions were clear helpful and oositive More

by rodneyhoopai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh lam, Adrian Acosta, Vu Trang finance officer
Jan 25, 2026 -

Penske Toyota responded

Thank you for your positive feedback. We appreciate your recognition of our team's professionalism and helpful directions. Penske Toyota values your comments.

1
...