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Penske Toyota

Downey, CA

4.8
1,635 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,635 Reviews of Penske Toyota

March 01, 2025

I am always treated with the utmost respect and courtesy when I bring my vehicle in for service. I am greeted and treated like family at every visit. More

by cruelbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez, Sheila Vazquez
Mar 02, 2025 -

Penske Toyota responded

We're grateful for your kind words. Penske Toyota is proud to serve you like family.

February 27, 2025

Very helpful staffs. Using my maintenance package from out of town. I am recommended this dealership More

by Sampensok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez , Sean Weaver
Feb 27, 2025 -

Penske Toyota responded

Thank you for recommending Penske Toyota. It's great to hear that our team was helpful during your visit. Wishing you a smooth driving experience with your maintenance package.

February 20, 2025

It’s was my first time there I use to go to Anaheim not anymore I was a walk in and was helped right away he’s name was Isidro he was very helpful and attentive I was there a bit longer than I expected but More

by Gamboa.maria65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro
Feb 20, 2025 -

Penske Toyota responded

Thank you for choosing Penske Toyota. We're pleased to hear our team took good care of your tire needs.

February 19, 2025

Always quick and warmed welcoming. Friendly, and always recommending the best options repairs for vehicles More

by Richmonkeys86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Feb 20, 2025 -

Penske Toyota responded

Thank you for your kind words. We're glad to know our team at Penske Toyota is providing the best service.

February 16, 2025

Great customer service. Immediate attention. Very cordial, respectful, and attentive. The wait time less than expected. Thank you Pensky Toyota. More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 17, 2025 -

Penske Toyota responded

Thank you for your kind words about our customer service and attentiveness. We truly appreciate having you as a customer at Penske Toyota.

February 15, 2025

was a good time waiting there asked questions at part counter answered. good were friendly More

by captdamage2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
parts counter people were great, Sean Weaver
Feb 16, 2025 -

Penske Toyota responded

Glad to hear our team could assist you at the parts counter. We hope to serve you again soon.

February 13, 2025

Great service from this dealership. I would recommend to any one looking for a great service with exceptional customer service More

by nicholas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Feb 13, 2025 -

Penske Toyota responded

Thank you for your recommendation. We're glad to hear about your positive experience with Penske Toyota.

February 10, 2025

Good Customer Service and service center. good timing waiting in the room. Mechanic service too.I recommend Penske Toyota in Downey,California More

by lupyescobar.88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen , Sean Weaver
Feb 10, 2025 -

Penske Toyota responded

Thank you for recommending Penske Toyota. We appreciate your support and are glad to hear about your positive experience with our service center.

February 10, 2025

Thomas Arthur is the best service advisor! I’ve known him for many years and he has been professional and on top things. More

by Rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Feb 11, 2025 -

Penske Toyota responded

Thank you for your kind words about our team at Penske Toyota. We truly value your long-term relationship with us.

February 08, 2025

My advisor is super friendly and helpful. He explains what was done and if anything else is needed with urgency. More

by beatrizgarcia91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 08, 2025 -

Penske Toyota responded

Thank you for your kind words. We're pleased our team member could assist you with such dedication at Penske Toyota. Wishing you safe travels ahead.

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