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Penske Toyota

Downey, CA

4.8
1,459 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,459 Reviews of Penske Toyota

June 27, 2024

Alex and Vu are so helpful and great! Definitely recommend them and this dealership. Super smoothie transaction More

by Happy buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vu Tran, Alejandro “Alex”
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Jun 28, 2024 -

Penske Toyota responded

Thank you for recognizing our team's efforts at Penske Toyota and recommending us. We appreciate your feedback on the smooth transaction process.

Helpful
June 26, 2024

Fast and easy Penske is my go to everyone is friendly and helpful answered all my questions More

by ashleyvirrueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban arias
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Jun 26, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience at Penske Toyota. We are pleased that our team was able to assist with all your questions. Take care!

Helpful
June 19, 2024

The service is so very good, frendly, family, quickly, I recommend this place for maintenance More

by edwineos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Ramos , Sean Weaver, Jennifer Norsworthy
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Jun 19, 2024 -

Penske Toyota responded

Thank you for recommending Penske Toyota for vehicle maintenance. We appreciate your positive feedback on our service speed and friendly atmosphere. Feel free to contact us for your future maintenance needs.

Helpful
June 17, 2024

Bryan was extremely helpful and super attentive throughout the whole time my car was being serviced. More

by egodinez1096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
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Jun 18, 2024 -

Penske Toyota responded

We appreciate your positive feedback on the service you received at Penske Toyota. It's great to hear that our team provided helpful and attentive support. Thank you for choosing us for your car service needs.

Helpful
June 16, 2024

Buen trabajo, entrega a tiempo, buen trato y precios competitivos además de un ambiente agradable More

by Javier Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
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Jun 16, 2024 -

Penske Toyota responded

Gracias por compartir su experiencia positiva con Penske Toyota, destacando la entrega a tiempo y nuestros precios competitivos. Nos complace que encontrara el ambiente agradable. Te esperamos pronto para cualquier otra necesidad automotriz.

Helpful
June 16, 2024

Came in with a Check Engine light on. I don’t live in the area of the dealership and was concerned about continuing to drive the car since it is a hybrid. They handled the repair quickl More

by goirish1968
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 16, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We appreciate your feedback on the quick handling of your hybrid car's repair. Good to hear we could assist effectively given the travel distance involved.

Helpful
June 15, 2024

Amazing service experience. Easy and fast with very professional team members. Everyone was nice and service was done quickly. Highly recommended. More

by Dodgerdogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero, Jennifer Norsworthy
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Jun 15, 2024 -

Penske Toyota responded

Thank you for the positive feedback about your service experience at Penske Toyota. We are pleased to hear that our team provided professional and efficient service. We appreciate your recommendation and wish you well.

Helpful
June 14, 2024

Penske Toyota in Downey, California is a reputable Toyota dealership. I have been there for almost twenty years to service my vehicles. More

by RochaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Jun 14, 2024 -

Penske Toyota responded

Thank also for continuing to choose Penske Toyota in Downey for your vehicle service over the past two decades. We appreciate your loyalty.

Helpful
June 14, 2024

Penske Toyota employees offer great customer service. They are supportive and and knowledgeable. The locations are convenient. More

by Minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
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Jun 15, 2024 -

Penske Toyota responded

Thank you for your feedback on our team's customer service and the convenience of our locations at Penske Toyota. We appreciate your positive review.

Helpful
June 13, 2024

Have a warranty for my tires went in for them to swap out made an appointment waited almost 3 hours for them to replace my tire said they were having problems but overall happy with customer service but it j More

by venturas5kids
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jun 13, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We appreciate your patience and understanding regarding the wait time for the tire replacement under warranty. Please feel free to reach out with any further feedback or needs.

Helpful
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