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Penske Lincoln

La Mesa, CA

4.7
208 Reviews

8850 Grossmont Blvd

La Mesa, CA

91942

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208 Reviews of Penske Lincoln

August 03, 2021

Eric was very kind and worked hard to make the purchase come true. More

by Daniel.page
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 04, 2021 -

Penske Lincoln responded

Daniel, thank you for taking the time to share your fast and easy experience with Eric! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road!

July 31, 2021

Outstanding! Used their pick up and drop off service. Could not have been a better experience. Easy to set up with Trish on the phone, she explained perfectly how they would communicate and the process More

by yachtscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish, Mike, Scott
Aug 02, 2021 -

Penske Lincoln responded

Hi, Thank you for taking the time to share your positive experience with our Service Department! Your positive feedback means a great deal to us here at Penske Lincoln. Please don't hesitate to reach out for any future automotive assistance.

July 31, 2021

The dealership is new to me however, has been a great experience. Trish is wonderful to work with, Tanya was so professional, and we created a friendly repore. More

by cosmcon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish, Tanya, the person who brought my loaner and took my car, and Erick.
Aug 01, 2021 -

Penske Lincoln responded

Thank you for choosing Penske Lincoln. We are happy to know that our team provided you with a friendly and wonderful experience. We look forward to working with you again.

July 30, 2021

I was not attacked by sales people as I came in the dealership that was nice. It’s a No pressure dealership, there were no hidden fees when signing the paper work. Overall I had a good experience, I More

by agentesty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie and Barry
Jul 30, 2021 -

Penske Lincoln responded

Thank you for the wonderful review! We are glad to know that you had a pressure-free experience with us. Thank you for choosing Penske Lincoln.

July 20, 2021

Michael Toledo went above & beyond to assist me and saved me a lot of money! He needs a gold star! Trish is always lovely to work with More

by Diane Fetherolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Trish
Jul 21, 2021 -

Penske Lincoln responded

Hi Diane, Thank you for sharing the details of your recent visit. It makes us happy knowing that our team went above and beyond in order to meet your expectations. Thank you for choosing Penske Lincoln and we hope to continue to assist with all of your future automotive needs.

July 16, 2021

Professional and easy to make an appointment. The only feedback I would give as an improvement opportunity is for service to contact customer with repair status. I had to call the dealer several times for More

by dorisdmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 16, 2021 -

Penske Lincoln responded

Thank you for taking the time to write a review! We are looking forward to taking care of any of your auto needs in the future. Thank you again for your business.

July 09, 2021

Really happy with La Mesa Penske Lincoln's great service... especially working with servicewriter Mike Toledo who went above and beyond to get things done. More

by Kyyur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Toledo
Jul 10, 2021 -

Penske Lincoln responded

Hello, and thank you for letting us know you enjoyed your visit with our Service Department here at Penske Lincoln. It's truly our pleasure to provide excellent service to both you and your Lincoln. Please let us know how else we can be of assistance in the coming years.

July 07, 2021

Working with Eric was easy and low key. He clearly hustled to minimize the time on the lot. More

by lisa91941
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Chad
Jul 08, 2021 -

Penske Lincoln responded

Hi Lisa, Your feedback is important to us. We are happy knowing that our team were able to meet your expectations and work with you in a timely manner. Thank you for choosing Penske Lincoln and we hope to continue to assist with all of your future automotive needs.

July 04, 2021

Service Attendant (Eric) and staff fulfilled all requested maintenance requests. More

by Benj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Guzman
Jul 05, 2021 -

Penske Lincoln responded

Hi, Thank you for the five stars! We will be sure to pass along your kind comments to Eric and the rest of our team here at Penske Lincoln. Come back and see us anytime!

June 13, 2021

I received excellent service from Melissa and David. I also had the opportunity to visit with friends in both Service and Sales that I hadn’t seen for a while. More

by bobm40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 14, 2021 -

Penske Lincoln responded

Thank you so much for the feedback and for the positive star rating. We are glad our team at Penske Lincoln provided you with an amazing experience. Let us know if there is anything else you need.

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