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Penske Honda of Ontario

Ontario, CA

4.9
2,866 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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2,866 Reviews of Penske Honda of Ontario

February 03, 2022

Derek was very helpful and up front. We didn’t have to wait long as the car was ready when we got there. One of the rare but pleasant experience I had with dealership service. More

by nitotuano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon (not sure if this right surname).
Feb 03, 2022 -

Penske Honda of Ontario responded

Thank you for the excellent review. We are happy to know that you enjoyed a helpful and pleasant experience with our team. Penske Honda Ontario welcomes you back for all of your automotive needs.

February 03, 2022

Customer service never disappoints. Service is fantastic I love going to that location. Definitely recommend. More

by dayanavillasenor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken and Tony
Feb 04, 2022 -

Penske Honda of Ontario responded

Thank you for your recommendation and positive feedback! Our staff at Penske Honda Ontario appreciates your support, and looks forward to assisting you with any of your auto-related needs in the future!

February 03, 2022

The only thing that I don't like is that, they take too long for car service More

by montes.a1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Feb 03, 2022 -

Penske Honda of Ontario responded

Hi, Thank you for sharing your review. Your feedback is important to us here at Penske Honda Ontario and I would appreciate the opportunity to address your feedback regarding the wait time during your service experiences. Please reach out to me directly. Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

January 30, 2022

Enjoyed my sales and financial team. They were great and professional . Will definitely return and recommend. More

by Glowchip7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan , Jaime
January 30, 2022

Only dealership I take my car for service. Great customer service from my favorite Derek. More

by Ora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
January 29, 2022

Nice waiting area. Reception to service rep to attendant are very helpful. The only issue is the car wash did not work but I was promised a rain check More

by Raykwuraykwu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
January 29, 2022

Service advisor Anthony Medina was outstanding and took very good care of me and the mechanic was super I am very happy 5 stars More

by smith3647e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina, Cathy Hernandez
January 28, 2022

Excellent service , I was explained my estimate cost and . It was a Very neat and clean facility. More

by rs8536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek pooh, Cathy Hernandez
January 28, 2022

Leena was great. I appreciated her friendly greeting, enthusiasm and follow-thru. Handled service quickly and kept me updated. A pleasure to work with and will continue to be a loyal customer. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leena (Service Dept)
January 27, 2022

Always great service. Anthony Medina Is the man. Knows his stuff and is very helpful. More

by Sisko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
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