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Penske Honda of Ontario

Ontario, CA

4.9
2,866 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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2,866 Reviews of Penske Honda of Ontario

February 08, 2022

Good price,good service,very fast.Derek Poon is a best employee, very friendly and professional. More

by qdfrank.zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
February 07, 2022

Had a good experience while visiting the service department, it was quick and easy and had great service More

by HB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leena Maae
Report | Print
February 06, 2022

Penske Honda is a really good dealership and always takes care of me. Ken Okimoto was very professional and helped me out with all my service needs. I highly recommend this service advisor. More

by Synthkings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
Report | Print
February 06, 2022

Ken Okimoto and staff provided excellent service and alway kept me updated on the progress made in my car. More

by dgonza1033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto, Cathy Hernandez
Report | Print
February 05, 2022

I like how the service record is readily available. And I like that the service agent is well informed about my Civic. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leena
Report | Print
Feb 05, 2022 -

Penske Honda of Ontario responded

Thank you for sharing your review, Scott. We are happy to know that you enjoyed an informative and efficient service experience. Penske Honda Ontario welcomes you back for all of your automotive needs.

February 04, 2022

A very honest dealership. Did not try to upsell me just told me what issues I had with my vehicle and let me make my own decision. No pressure. Ken was great 👍 More

by freddy_91784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in service department
Report | Print
Feb 04, 2022 -

Penske Honda of Ontario responded

Hello, We are pleased that our team was honest and provided you with a pressure-free environment. Thank you for choosing Penske Honda Ontario and we look forward to seeing you again.

February 04, 2022

Received service as expected for recall correction. Took longer than expected but still within a reasonable time More

by ftcar523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Feb 05, 2022 -

Penske Honda of Ontario responded

Hello, We are happy that our team could provide your recall correction as expected. We take on board your feedback about the time. Thank you for choosing Penske Honda Ontario and we hope to see you again.

February 04, 2022

The customer service personnel is very helpful and complete all my request in timely manner and cost effective. His excellent customer service make me very happy for my selection of Honda. More

by Lauraaung1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Feb 05, 2022 -

Penske Honda of Ontario responded

Hi there, Thanks for letting us know that our team was helpful and provided excellent customer service. Thank you for choosing Penske Honda Ontario and we look forward to seeing you again.

February 03, 2022

I’m very satisfied every time I go and I never am let down I get the best service. I always get somebody who can talk to me in my language. More

by gatitagallardo79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Feb 03, 2022 -

Penske Honda of Ontario responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Penske Honda Ontario.

February 03, 2022

Derek was very courteous and helpful. It was a ver rare but pleasant experience for me. More

by nitotuano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Report | Print
Feb 03, 2022 -

nitotuano responded

Derek was very courteous and helpful. For me. it was a rare but pleasant servicer exp[erience.

Feb 03, 2022 -

Penske Honda of Ontario responded

Thank you for choosing Penske Honda Ontario. We are happy to know that our team provided you with such a helpful and courteous experience. Let us know if there is anything else we can help you with. Safe travels.

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