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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,750 Reviews

18605 Studebaker Rd

Cerritos, CA

90703

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1,750 Reviews of Penske Chevrolet Of Cerritos

January 31, 2025

Anthony (service writer) was nice to work with and quick to provide repair quote. My rating is related to the absolutely ridiculous quote and hourly repair rate ($254/hr). I certainly understand Chevy is More

by RACINGSC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony - Service
Jan 31, 2025 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the quote that you received for the repairs of your vehicle. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 25, 2025

Lesly not only did you make the entire process easy but a memorable one Thank you! More

by eramo2407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes, Barun Afkhamnejad
Jan 26, 2025 -

Penske Chevrolet Of Cerritos responded

Glad to hear that our team made your experience at Penske Chevrolet of Cerritos easy and memorable. Thank you for choosing us.

January 25, 2025

Was a great service great people I recommended to everybody from the beginning to the end More

by americanintllab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed
Jan 26, 2025 -

Penske Chevrolet Of Cerritos responded

Happy to hear you had a great experience with the team at Penske Chevrolet of Cerritos. Thanks for sharing your recommendation!

January 24, 2025

Beside Chevy selling me a lemon! And I was having many issues on my 2016 corvette “USED”. Adrian martinez did make my visit GREAT. He was very knowledgeable and was able to calm me More

by JAVIER4121989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian martinez!
Jan 25, 2025 -

Penske Chevrolet Of Cerritos responded

I'm pleased to hear our team was able to assist you with your claims through the extended warranty at Penske Chevrolet of Cerritos. Reach out if there’s anything else we can help with regarding your 2016 Corvette. Take care and drive safe!

January 23, 2025

Adrian, the service advisor is awesome. He went extra mile on taking care of my vehicle. More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Jan 24, 2025 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about our team at Penske Chevrolet of Cerritos. Thanks for choosing us for your vehicle's care.

January 22, 2025

Well-maintained dealership. Chris was great, helpful information, responsive but never pushy. We got this done on new year's, cheers to the fellas working the late holiday shift More

by ang1ache1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Allen, Fidel
Jan 22, 2025 -

Penske Chevrolet Of Cerritos responded

We appreciate you recognizing our team's dedication at Penske Chevrolet of Cerritos. We're glad to hear the experience was detailed and low-pressure during your New Year’s visit. Thanks for sharing your feedback.

January 21, 2025

My experience was great Felipe did his best to make sure I was offered a loaner and kept me informed of what was being worked on in my car I am very happy with Penske More

by SCM1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Jan 21, 2025 -

Penske Chevrolet Of Cerritos responded

We're glad you had a great experience with our team and appreciate your kind words about Penske Chevrolet of Cerritos. Safe driving.

January 20, 2025

Great service and service advisor very professional and communicated. This is the second time he helps me. More

by VLLF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 20, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for your kind words. We're glad to hear that our team provided professional service at Penske Chevrolet of Cerritos. Wishing you well on your travels!

January 19, 2025

Robert is a good guy and very thorough, but seems to be all alone. He had no help when washing my new truck and had to clean it himself. This delayed me an hour when i assumed i would be able to just ar More

by simmons300
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
Jan 20, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback. We encourage reaching out to us directly so we can address your experience with our team. Your input is important to Penske Chevrolet of Cerritos, and it will be shared internally as we continue improving services.

January 19, 2025

Service and efficiency were acceptable $120 for an oil change is gauging - way too expensive. More

by ALTOMWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jan 20, 2025 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the cost associated with an oil change. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

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