Penske Chevrolet Of Cerritos

They were very straightforward with what I needed and did not need. The price was somewhat high for the work but they used every discount they could to get me the best price. not need. The price was somewhat high for the work but they used every discount they could to get me the best price. More

It was great! .. staff was excellent had no issues nor problems with staff at the dealership .. staff was excellent had no issues nor problems with staff at the dealership More

I was offered with protection plan for 1500 and 600 for gap however when the breakdown was presented on official documents- it is showing 2850 and 900 respectively- They are presenting how much is the mont gap however when the breakdown was presented on official documents- it is showing 2850 and 900 respectively- They are presenting how much is the monthly payment -instead of total cost of the car- When I pointed it out he immediately changed it - I will not trust the final documentation they will present to you - Always ask what interest rate and final cost of the car and not how much you will pay monthly That is how they will trick you More

Felipe was excellent and took great care of me. He kept me informed along the way and and updated as the insurance company took its sweet time approving supplemental repairs. I highly recommend Fel He kept me informed along the way and and updated as the insurance company took its sweet time approving supplemental repairs. I highly recommend Felipe as your trusted Service Advisor when you visit. More

Always consistent, friendly, and efficient. I only come to Penske Cerritos for my oil changes. I only come to Penske Cerritos for my oil changes. More

They released our vehicle without checking exterior lights and found out the headlights and break lights were not working and when I reported to the service adviser, she mentioned that was not our comp lights and found out the headlights and break lights were not working and when I reported to the service adviser, she mentioned that was not our complaint when we sent the vehicle. It a safety matter and part of itemized invoice that they performed multiple inspection that includes exterior lights. More

Great service from representative. She kept me informed of the work required, progress and cost. She kept me informed of the work required, progress and cost. More

The service representative was very precise in his explanation of the problem with my car’s backup camera. He kept me informed about all the protocols needed to make sure the warranty coverage was met explanation of the problem with my car’s backup camera. He kept me informed about all the protocols needed to make sure the warranty coverage was met. Very satisfied! More

Great experience. Have been using this dealership for many years for service and vehicle purchases. Have been using this dealership for many years for service and vehicle purchases. More

The service was great and prompt. My oil change and service where completed within two hours. I plan to come back. Staff was friendly and helpful. My oil change and service where completed within two hours. I plan to come back. Staff was friendly and helpful. More