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Penske Cadillac of South Bay
Torrance, CA
1,393 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,393 reviews
April 04, 2024
It was a busy day in the service dept. had to wait to an extended time. Also, while waiting in the waiting area don't offer water or snacks. Need to add to customer service. had to wait to an extended time. Also, while waiting in the waiting area don't offer water or snacks. Need to add to customer service. More
by CENOTTO
Verified CustomerEmployees Worked With
Efrin
April 04, 2024
The people who work with me were nice professional,had patience and I was not pressured into buying a car Love these guys 💞😀❤️ patience and I was not pressured into buying a car Love these guys 💞😀❤️ More
by QUEENCAROL63
April 03, 2024
It was truly a pleasure conducting business with Betty. I must say, she is absolutely remarkable, which I acquired through her expertise. Time and time again, she has proven her unwavering dedication to pr I must say, she is absolutely remarkable, which I acquired through her expertise. Time and time again, she has proven her unwavering dedication to precision and accuracy. Not only does she possess an incredible knack for numbers, but her commitment to providing exceptional service is truly commendable. Furthermore, I must emphasize the outstanding level of communication she maintains throughout the entire process. More
by remady24hr
Employees Worked With
April 03, 2024
The entire experience with Betty in Sales and Reggie in Service was flawless...they were very professional, organized, friendly, courteous and communicated well! They answered all of my questions and avail Service was flawless...they were very professional, organized, friendly, courteous and communicated well! They answered all of my questions and available by phone. More
by PHRISKY
April 02, 2024
I had a great experience yesterday with my advisor, Marlene! The only thing is that they used to have coffee and they don’t anymore. Sad it was because of Covid. Covid is over!!! Please bring back Marlene! The only thing is that they used to have coffee and they don’t anymore. Sad it was because of Covid. Covid is over!!! Please bring back the coffee bar. Thank you More
by margaret.triplett
Employees Worked With
Marlene Bobrowsky
April 02, 2024
Facility amazingly clean. Maria Rodriquez was very thorough with the service work order. After receiving the diagnosis, she double checked to see if there was a warranty in Maria Rodriquez was very thorough with the service work order. After receiving the diagnosis, she double checked to see if there was a warranty in place. Actually, she provided me with a report within 5 minutes and then followed up when there was a more detailed diagnostic test. More
by CYN2MC
Employees Worked With
Maria Rodriquez
April 02, 2024
Great customer service knowledgeable of your car uses efficiency and aware of your time. mr. Wright is a perfect example of what customer service should be Goes above and beyond efficiency and aware of your time. mr. Wright is a perfect example of what customer service should be Goes above and beyond More
by CHENCHA543210
Employees Worked With
