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Penske Cadillac of South Bay
Torrance, CA
1,045 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,045 reviews
Verified Customer
Helpful May 18, 2024
My car was in for 2 weeks, Javier was nice but seemed in experienced about following up with my extended warranty-and I waited for a while to find out the results-and it took me 3 days to get approval for a experienced about following up with my extended warranty-and I waited for a while to find out the results-and it took me 3 days to get approval for a rental car-but I did get one after all-car runs good now-but I bought my car from here and didnt realize the stipulations on the extended warranty- because there is a Penske dealer in Cerritos who I took my last car to and their customer service was better More
by EAPMARTINEZ
Employees Worked With
Javier
May 18, 2024
Service writer Ervain Guerrero did a great job I came in the day before we scheduled a day to bring my truck in and the service was excellent.. the day before we scheduled a day to bring my truck in and the service was excellent.. More
by anthonysqueeze
Employees Worked With
Vervain Guerrero
May 17, 2024
Staff was excellent and extremely helpful. I will be back for another purchase in the future I will be back for another purchase in the future More
by michael.thompson0
May 17, 2024
Great straight forward communication. Pleasure to deal with would recommend to others. I a Cadillac person with my second. Pleasure to deal with would recommend to others. I a Cadillac person with my second. More
by GENTRY0309
Employees Worked With
May 17, 2024
I don't like doing reviews or surveys but everything was wonderful and didn't like the fact that your establishment canceled your shuttle rides wonderful and didn't like the fact that your establishment canceled your shuttle rides More
by Tonir9140
Employees Worked With
Maria
May 16, 2024
I agreed to purchase the car on the phone (I live 180 miles away). They were to pick me up at the Amtrak train station and have everything ready to go so I could drive home. No one at the train station miles away). They were to pick me up at the Amtrak train station and have everything ready to go so I could drive home. No one at the train station to pick me up. Called dealer, they were unaware. Finally got to the dealer....nothing ready. Spent hours going through everything. My sales person was to busy with another customer, they handed me off to another sales agent. This for a $100,000 car. Unbelievable. They are completely incompetent and have no sense of customer satisfaction. For this level of purchase, I expected much better. I purchased a Porsche 10 years previous. Much, much better experience. More
by jesse_zenker
Employees Worked With
May 15, 2024
My sales rep Bob and supporting team members in financing were very helpful and professional. were very helpful and professional. More
by trayvon
