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Penske Cadillac of South Bay

Torrance, CA

4.6
1,393 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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18600 Hawthorne Blvd.

Torrance, CA

90504

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Showing 1,393 reviews

April 09, 2024

The customer service team was very professional! I was very pleased with the time that my vehicle was serviced. More

by Right-now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

Stacie was great, super helpful and knowledgeable. I was pressed for time and despite the process, she tried to get me out the door with a number I was comfortable with. More

by armando.rod79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Synath Meas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caddy Munteanu
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Charge me double time first they buy car for 48. 000 and then they call you have to pay more 1800 dollars because your aperisal came low After two weeks I bought the car even didn’t pik my vehicle More

by joe11271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haroutioun Boyadjian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Day
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vikky Posadas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Was horrible. Had my car for 6 months. Still have the ssue. Service advisor Javier Garcia never called with updates. Had to call him every time. I even left messa More

by Sarge
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Garcia
April 07, 2024

Had a great experience at Penske. Communication throughout was good, invoice was understandable, and service was timely. More

by tarah.d.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
April 07, 2024

Robert Wright got it "wright" the first time, quoted almost a week to get the XT5 repaired due to the many vehicles ahead of our issue. His tech had a moment to "breathe" and got our vehicle repaired More

by JEAWIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic who did the repairs.
April 06, 2024

Betty Davis, my sales person did a great job with my purchase. She is very knowledgeable and did a fantastic job . I would absolutely recommend her to anyone needing to purchase a vehicle. More

by gunnyhwy32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betty Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

excellent service, (service person Reggie Shelton), My SUV was ready on time it is truly a pleasure to work with Reggie it was service with Reggie was flawless. More

by ELAINEGADDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
April 05, 2024

Service agent was courteous, attentive and made sure my worries were resolved. He kept me in the loop ever step of the way. More

by Lucierodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
April 05, 2024

Very efficient and courteous service. Great waiting lounge with hi-speed internet access. It’s a top-notch dealership. More

by WTT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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