Penske Cadillac of South Bay

I schedule appoint and I had to wait 3hrs to get an oil change. They did not offer to accommodate a ride home or a way home. I called to 2hrs earlir to make sure I didn’t my person ride home and they said change. They did not offer to accommodate a ride home or a way home. I called to 2hrs earlir to make sure I didn’t my person ride home and they said they where on track. I had 2 issues that I told them on the phone and they told me to let the technicians at arrival, and they told me that they can’t do nothing about it because I didn’t schedule that service even when I asked on the phone to please let them know. More

Everyone who helped us were great. They felt like friends and made sure we had a good experience. They answered all the questions we had patiently and they made us feel like they were They felt like friends and made sure we had a good experience. They answered all the questions we had patiently and they made us feel like they were not forcing a sale but thinking for our-being. More

Did not honor loaner reservation and had me wait for 4 hours for an oil change. Carpet in customer lounge is disgusting and it smells. There is no water, nor a coffee machine. hours for an oil change. Carpet in customer lounge is disgusting and it smells. There is no water, nor a coffee machine. More

I will always take my car there love there service always take care of me always take care of me More

If you look for a car, go end get a car that is a good place to go! place to go! More

This is my second vehicle purchase in 3 years and I love there service. I traded my previous vehicle and that process was very easy. The staff is friendly and explains all purchase options quickly. I was ab there service. I traded my previous vehicle and that process was very easy. The staff is friendly and explains all purchase options quickly. I was able to make a quick decision based on the information. They detailed out all other vehicle options on the purchase. Thank you More

Set up test drive, everything was ready when I got there. Tyler went over all the trucks equipment. Tyler did a great job getting what I needed for the cash purchase I was looking for, and went out of his Tyler went over all the trucks equipment. Tyler did a great job getting what I needed for the cash purchase I was looking for, and went out of his way to make sure I was satisfied. He even delivered it. The GMC canyon is just what I wanted. More

I like Robert. He came out and greeted me. Asked me what I was doing here. Got my problem fixed He was very professional and know what he was doing. He came out and greeted me. Asked me what I was doing here. Got my problem fixed He was very professional and know what he was doing. More

My truck has been in there for repairs many times and they can not get it fixed. About to contact an attorney for lemon law. Have had nothing but problems and they do not know how to fix it. It’s patheti they can not get it fixed. About to contact an attorney for lemon law. Have had nothing but problems and they do not know how to fix it. It’s pathetic you pay 100k on a vehicle and have wasted so much time with it in shop. I need my truck for work and play and they can not figure what is wrong. 115 degree weather with no AC is the latest. Has not had AC since it was bought! Such an inconvenience! Getting stranded because truck won’t start. Put up with that for months until they finally figured it out! Worse mistake I made was buying a GMC! Next call is to lemon law attorney! This will be their last chance to fix this xxx! More

Good customer service and the salesman was very helpful and explaining the vehicle in a very nice and professional manner which very appreciative and explaining the vehicle in a very nice and professional manner which very appreciative More