Penske Cadillac of South Bay

Tyler Colbert was an exceptional salesman. He was patient while listening to my expectations and he exceeded them during and after the Leasing process!!! FYI, it's not a Cadillac but a 2024 B He was patient while listening to my expectations and he exceeded them during and after the Leasing process!!! FYI, it's not a Cadillac but a 2024 Buick Envista. More

Tyler and the finance guy were great. They were fast and provided a solid customer experience. They were fast and provided a solid customer experience. More

I want to specifically credit Bob for this 5-star review. Easily the best car salesman I've ever worked with in my 3 decades of buying cars. Exceptional. And an asset to this dealership that they should appr Easily the best car salesman I've ever worked with in my 3 decades of buying cars. Exceptional. And an asset to this dealership that they should appreciate. Honestly, I had issues with other things and people there. But Bob is the specific reason this deal got closed and why I feel happy about the experience. More

They helped me out with my finances and then were very helpful to take care of a few problems helpful to take care of a few problems More

Great dealership. Tyler was an excellent salesman and he guided me through the whole process! Will definitely recommend! Tyler was an excellent salesman and he guided me through the whole process! Will definitely recommend! More

Great people, especially Marlene. On time, professional service. $191.48 to service my truck. Nice. On time, professional service. $191.48 to service my truck. Nice. More

I'm not happy with the service department representative. No customer service representative followed up to keep me informed on the rental car appointment. I initiated two calls over the past six weeks ins No customer service representative followed up to keep me informed on the rental car appointment. I initiated two calls over the past six weeks instead of having the service agent call me to keep me posted, and nothing as of today. More

All Employees are Responsible Ethical Honest Professional Detailed Trustworthy Only dealer that will get my business are Responsible Ethical Honest Professional Detailed Trustworthy Only dealer that will get my business More

I called for an oil change and Marlena was quick to get me in . I was out in time to get back on the job site on time.thanks me in . I was out in time to get back on the job site on time.thanks More

8/6 had 9:30 appointment for an oil change. I also noted a nail in front left tire. Told shop busy, would be about 2 hours. I said I would wait. In 3 hours of waiting my car never left the I also noted a nail in front left tire. Told shop busy, would be about 2 hours. I said I would wait. In 3 hours of waiting my car never left the entrance carport area, moved up in line, but never entered shop. It looked like no one was working in the garage. At 1 pm, I spoke with Sales Manager to share my displeasure with progress. Walter Martinez walked me over to meet Bruce Brennan Fixed Operations Manager. Bruce asked would I like car serviced and maybe take another hour. I said OK, I was ready to find another Cadillac dealer for service. Bruce drove my car into garage for service. Oil done, and nail in tire did not go very deep, so no repair needed, except rotating that tire to left rear. Car was ready at 2 pm. Service writer Efrain Guerrero noted during checkout, that Mgr Brennan had approved my service for NO CHARGE. I appreciate the "no charge", but waiting for 5 hours with and appointment was unacceptable. My observation lots of cars being dropped off, not many vehicles being serviced. I skipped free carwash, due to time of day. Tire pressures left over inflated at 37-41 not set correctly, and I had to wipe grease off drivers door panel when leaving. More