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Penske Cadillac of South Bay
Torrance, CA
1,390 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,390 reviews
Verified Customer
August 27, 2024
Made appt for diagnosis of power steering loss. Upon car drop off was told 1-1.5 weeks just to look at it, and probably a separate appt for repair. Who would ever do that? Took car to independent Upon car drop off was told 1-1.5 weeks just to look at it, and probably a separate appt for repair. Who would ever do that? Took car to independent shop, fixed in two days. More
by PGHENCH
August 25, 2024
Great customer service. Very good communication. Reggie in service is a pleasure to work with. Very good communication. Reggie in service is a pleasure to work with. More
by TGUBISCH
Employees Worked With
August 24, 2024
Service was done in a timely manner and my car was returned cleaned. Again very satisfied returned cleaned. Again very satisfied More
by GMONVAC
Employees Worked With
August 24, 2024
I can’t say for all technicians but the one worked on my Yukon patched my tire instead of replacing it. The tire went flat on freeway and I had to pull off to a save location. The inside and outside sidewal Yukon patched my tire instead of replacing it. The tire went flat on freeway and I had to pull off to a save location. The inside and outside sidewalls were damaged from driving flat. I wouldn’t feel safe driving that Yukon with my family in it. Took to another dealership and had the tire replaced under road hazard warranty. More
by Miketran0819
Employees Worked With
Marlene was my advisor
August 23, 2024
I waited in dealership, was not pleased because coffee was not offered. Fifteen words cou was not offered. Fifteen words cou More
by geneblakeslee
Employees Worked With
August 23, 2024
Service Advisor Maria was super helpful & made the experience very positive & stress free. I wouldn’t hesitate to visit this dealership in the future. experience very positive & stress free. I wouldn’t hesitate to visit this dealership in the future. More
by CarefulDriver7
Employees Worked With
Maria
August 23, 2024
Maria Rodriguez was very helpful, transparent and clear when communicating. Only recommendation I would have is to remove the 15 word minimum on this feedback form. when communicating. Only recommendation I would have is to remove the 15 word minimum on this feedback form. More
by zr2
Employees Worked With
Maria Rodriguez
August 22, 2024
Immense improvement from previous experience. My recent visit was very thorough. I was contemplating whether or not to come back. I gave it a try and and was very pleased with my recent visit. My recent visit was very thorough. I was contemplating whether or not to come back. I gave it a try and and was very pleased with my recent visit. More
by Edpaik
Employees Worked With
Maria Rodriguez
August 22, 2024
Mr. Wright makes everything run smoothly from drop off to pick up. He keeps me informed of all issues, so that they do not become an issue out on the road. He has helped me keep all of my vehicles in great r pick up. He keeps me informed of all issues, so that they do not become an issue out on the road. He has helped me keep all of my vehicles in great running order. More
by IKS0
Employees Worked With
