Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Penske Cadillac of South Bay
Torrance, CA
1,510 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,510 reviews
April 16, 2023
They listened to my concerns and answered some of my questions. I had an appt for an oil change. I was on time and it was an early morning appt and it still took 3 hours. That sucked. So it is a fair questions. I had an appt for an oil change. I was on time and it was an early morning appt and it still took 3 hours. That sucked. So it is a fair rating. Thank you. More
by Dentac93
Verified CustomerEmployees Worked With
Javier. Nice guy.
April 16, 2023
ABS system light stayed on on our 2011 SRX, so called Reggie Shelton and even tho the service dept was very busy that day, he told us to bring the car down and he squeezed us in. As always he was very f Reggie Shelton and even tho the service dept was very busy that day, he told us to bring the car down and he squeezed us in. As always he was very friendly and knowledgeable...he also had multi-point inspection done and even had the car washed. More
by LNC75
Employees Worked With
Reggie Shelton
April 15, 2023
Reggie was professional, knowledgeable, and courteous while handling my service. The car was washed and I appreciated that extra touch. My complaint was about the amount of time it took to complete the while handling my service. The car was washed and I appreciated that extra touch. My complaint was about the amount of time it took to complete the service. This may have been due to the issues that had to be addressed, however, I did not ask and it was not mentioned. I was disappointed that you no longer provide coffee or even bottled water. More
by BATTLEJ
Employees Worked With
Reggie, my service writer. See comments above.
April 15, 2023
Service writer Reggie Shelton is the BEST! !! He is honest, attentive, courteous and very communicative!!! A real asset to to the Penske team!!! !! He is honest, attentive, courteous and very communicative!!! A real asset to to the Penske team!!! More
by JIMBCOOK3
Employees Worked With
Reggie Shelton
