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Penske Cadillac of South Bay
Torrance, CA
1,603 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,603 reviews
May 22, 2023
I don't know the service person name, but he gave excellent service, called when the car was ready excellent service, called when the car was ready More
by LAJENAE
Verified CustomerEmployees Worked With
May 21, 2023
I am very satisfied with the salespeople. They are very professional and attentive. They make you feel like VIP.I would recommend them with close of an eye. They are very professional and attentive. They make you feel like VIP.I would recommend them with close of an eye. More
by RMZMARKETING7
Employees Worked With
Haroutioun Boyadjian, Socorro Gomez
May 21, 2023
Very helpful and professional. They made the buying process easy. I was informed of all the important details on my car. Very pleased. Thank you. They made the buying process easy. I was informed of all the important details on my car. Very pleased. Thank you. More
by naidelyn.sanchez
Employees Worked With
Philip Day, Socorro Gomez, Reynaldo Gonzalez
May 21, 2023
Dino is an amazing guy, not Lu did he help us find our Denali but it was a smooth no pressure deal that jo other dealer could beat. Thank you Dino! Denali but it was a smooth no pressure deal that jo other dealer could beat. Thank you Dino! More
by BRAUNTHALF
Employees Worked With
Other Employees :
Haroutioun Boyadjian, Reynaldo Gonzalez, Alexis Jackson, Alexander McDermott, Caddy Munteanu, Jeremy Rybak
May 21, 2023
They are not forthcoming about pricing and not helpful during or after service. They messed up my key and are now trying to charge me to replace it. during or after service. They messed up my key and are now trying to charge me to replace it. More
by BRIANAPASTRY
Employees Worked With
Other Employees :
Haroutioun Boyadjian, Reynaldo Gonzalez, Caddy Munteanu
May 20, 2023
Javier was great. Two and a half hours for an oil change and tire rotation WITH an appointment and $130.00 charge...not so great. Two and a half hours for an oil change and tire rotation WITH an appointment and $130.00 charge...not so great. More
by RICHARDAGATA
Employees Worked With
May 20, 2023
My service was exceptional, as usual. I appreciate the care and attention from my service provider. As a long time Penske customer, I continue to receive excellent service. I appreciate the care and attention from my service provider. As a long time Penske customer, I continue to receive excellent service. More
by DPRESLEY0
May 20, 2023
I recently dropped off my car at [GMC Dealership Name] for service and was disappointed to find out that they don't offer a service to take customers home. This lack of transportation service significantl for service and was disappointed to find out that they don't offer a service to take customers home. This lack of transportation service significantly inconvenienced me and affected my overall experience. When I scheduled my service appointment, I assumed that a dealership of [GMC Dealership Name]'s caliber would have provisions for transporting customers home while their cars were being serviced. Unfortunately, this was not the case. As a customer, I had to make my own arrangements to get back home, which was quite inconvenient, especially considering the distance between the dealership and my residence. I believe it's essential for a dealership to offer convenient services that make the customer experience more pleasant. Providing transportation assistance, such as shuttle services or arranging for a loaner car, would greatly improve the overall satisfaction of customers like myself. More
by SOUTHBAYVIPLIMO
