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Penske Cadillac of South Bay
Torrance, CA
1,510 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,510 reviews
May 14, 2023
I do not know how to answer this since after 4 weeks I can not get a simple answer why your service man could not do my tire rotation. Robert is good & your service manager is trying. Robert did not can not get a simple answer why your service man could not do my tire rotation. Robert is good & your service manager is trying. Robert did not charge me for the oil change because I waited 4 hours & there did only half the job THIS WAS A VERY SIMPLE SERVICE & IT IS BEING A BIG DEAL. YOUR SERVICE DEPT SUCKS. More
by SLYTFG
Verified CustomerEmployees Worked With
OMG THIS IS STUPID
May 14, 2023
Love this dealership because of the outstanding care given to my car by Reggie Shelton and his amazing staff. I know when I come into Penske that I will receive outstanding customer service from trustw given to my car by Reggie Shelton and his amazing staff. I know when I come into Penske that I will receive outstanding customer service from trustworthy staff! The car wash is outstanding too!! More
by GWEMMOY14
Employees Worked With
Reggie Shelton
May 14, 2023
We work with Greg and Jesus Benitez. They are quality and enjoyable to work with. They are quality and enjoyable to work with. More
by ELITEBLACKCAR
Employees Worked With
May 14, 2023
Working with Robert Wright had been wonderful. He has made the process so effortless. Thank you for always taking good care of my service needs! He has made the process so effortless. Thank you for always taking good care of my service needs! More
by JADAHLEW
Employees Worked With
Other Employees :
Jesus Benitez, Haroutioun Boyadjian, Philip Day, Synath Meas
May 13, 2023
Really nice service center with excellent customer service. Javier Garcia was the best! Came in for just an oil change and in need of scheduling another day to install puddle lights and he was able to service. Javier Garcia was the best! Came in for just an oil change and in need of scheduling another day to install puddle lights and he was able to do it all that day and in a little over an hour. More
by Krosvold0
Employees Worked With
Javier Garcia
May 13, 2023
Very professional and service was quick and even washed my car. I bought my car at Pensky due to location and service department. my car. I bought my car at Pensky due to location and service department. More
by JANETCLEMENTS
Employees Worked With
May 13, 2023
Very professional service adviser and customer service I would recommend my friends and family to this dealership A service writer was very professional Courtesy and answer all my questions I will recommen would recommend my friends and family to this dealership A service writer was very professional Courtesy and answer all my questions I will recommend him to all my friends and family Robert WrightThanks you pinsky CadillacGod bless. More
by LARRYMARTINELLI441
Employees Worked With
May 12, 2023
Clean shiny Friendly helpful Nice restrooms Nice lobby Nice air freshener Nice location Nice people lobby Nice air freshener Nice location Nice people More
by YSOBELLEV
Employees Worked With
May 12, 2023
Service is done with a smile from Robert Wood, always very attentive! Service is al way completed when promised. very attentive! Service is al way completed when promised. More
by GTOM03
Employees Worked With
