Penske Cadillac of South Bay

Tyler was awesome and very easy to deal with. I wasn’t to happy with the way everyone kept insisting on running my credit when I was going in there with a cashiers check ready to pay for a vehicl I wasn’t to happy with the way everyone kept insisting on running my credit when I was going in there with a cashiers check ready to pay for a vehicle. But I did appreciate all the help from Tyler More

came on time for my appointment but no service rep was around. The car was only driven for a little bit around the shop but the seat position was changed. On-line scheduling process did not work well. around. The car was only driven for a little bit around the shop but the seat position was changed. On-line scheduling process did not work well. It used to but someone changed the web-site to be less useful. Did not look like my tire pressure was balanced More

Customer service was excellent and online scheduling was user friendly. No hassle and easy to use. user friendly. No hassle and easy to use. More

With everything my vehicle needed done it was done quick. Efrain communicated the process and was very helpful. Efrain communicated the process and was very helpful. More

Bob made the car buying experience pleasant and seamless. When I called, I expected a long drawn out process and a lack of transparency to sell a car. But, Bob changed my perspective about car purchasing. He When I called, I expected a long drawn out process and a lack of transparency to sell a car. But, Bob changed my perspective about car purchasing. He went above and beyond and for that, Penske Cadillac has earned a lifetime customer. Thanks again, Bob (sales team) and Mark (finance team) for their help and professionalism! More

Buying a car experience was good overall and service was great including terms and prices. great including terms and prices. More

Excellent work and smooth customer service. Extremely recommend, easy to work with. Would totally consider getting another car from here. Extremely recommend, easy to work with. Would totally consider getting another car from here. More

Experience very poor and unprofessional. Horrible Experience this time. Maintenance manger very rude unprofessional disrespectful and very sarcastic. I believe his name was Raul. He needs to Horrible Experience this time. Maintenance manger very rude unprofessional disrespectful and very sarcastic. I believe his name was Raul. He needs to be fired. And maria was very rude and sarcastic. Wasn't even talking to her and she was raising her voice at me and being very disrespectful. Not professional at all. And Javier wad being very rude and disrespectful also. I gave him a 4 coupons and he would t take not one. For whatever reason. They were valid and good. Everyone there was just being rude and disrespectful. I will never buy another car and truck from there again. Or have my vehicles services there. Something needs to be fixed. Asap. More

The service was great Thank you Maria was great respectful, courteous, The timing was minimal respectful, courteous, The timing was minimal More

Excellent service / made me very comfortable once I was at dealership . Tyler was very informative at dealership . Tyler was very informative More