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Penske Cadillac of South Bay

Torrance, CA

4.6
1,389 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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18600 Hawthorne Blvd.

Torrance, CA

90504

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Showing 1,389 reviews

May 31, 2020

I would like to thank Stacie, and Atto who were amazingly helpful. Stacie was so helpful and answered every question I had and she never put any pressure she was so professional! Atto the Sales Manager was a More

by floresd5060
Recommend Dealer
Yes
Employees Worked With
Stacie, Atto, and Rosie
March 07, 2020

Bait and switch The dealership had advertised a XT% for $299. I called the dealership and confirmed that the car is available. When I arrived 45 minutes later, the in More

by fireman3712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Navarro
Mar 16, 2020 -

Penske Cadillac of South Bay responded

We have received your comment and regret to hear that our salesperson was not able to better assist you. Our General Manager is looking into this further and would like to discuss this with you. Please give us a call at (310) 697-1800 at your convenience.

November 18, 2019

Great experience This is my second car purchased from Penske Cadillac and if I buy another I will go to Penske first. My sales person Louis Pena was very professional More

by eo777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Pena
August 18, 2019

Very refreshing First I never had a most pleasant of a time.. I went there on a fluke me and my fiancée looking for a Cadillac for me.. I knew I wanted to walk out pa More

by Nikap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Day, Auto
May 22, 2019

Great Customer service I went to Penske Cadillac Buick GMC South bay yesterday because I have a current lease with one of there competitves and my lease is up in 2 months, I More

by Browneys60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Beard, Raymond Lister,Luis pena and Jonathan Beard
May 21, 2019

Sales department Recently I purchased two vehicles . The general manager harout was amazing. Gave me a great deal I didn't have to negotiate he did it all for me. Than More

by Beachbody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harout
May 01, 2019

New Escalade Raymond and his crew were awesome. Very easy to find a good deal and smooth transaction. Definitely recommend this dealership. Friendly and profe More

by ChuckS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Beard, Raymond
March 25, 2019

Best car buying experience EVER with Jim! Jim Galley at Penske Cadillac South Bay gave me the best car buying experience I've had yet! This was my 3rd time looking for a new car and had alread More

by nikkiki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Galley
August 22, 2017

Had some concerns, but they were resolved by management. We had a few concerns, but management corrected them. As a result, we got a great car, at a great price. We are now satisfied. More

by M.N.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I. S. and H.B
Sep 08, 2017 -

Penske Cadillac of South Bay responded

Thank you for sending your feedback. We apologize for your frustration. Please know your satisfaction is very important to us and we hope to work with you to resolve these issues.Thanks again for your time and your business. I look forward to speaking with you soon. Harout Boyadjian | General Manager 310.370.5661 Hboyadjian@socalpenske.com

November 04, 2016

This is how ALL GM's should treat their customers !!! Went to Penske Cadillac based on the recommendation of a coworker who purchased a vehicle from them a few months ago. What a refreshing experience! More

by CTS2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine Sommerville